Hi @ElizabethM683. Were you viewing these reports shortly after your campaign was sent? There can be a discrepancy between the clicks that show on the dashboard and your reporting. The numbers will catch up as reports stop coming in. This is functioning as designed as to not overload our systems.
If this isn't the case, please let us know so we can look further.
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Hi @ElizabethM683. Currently this functionality is not available under Reporting. Would you expect to see the number of clicks in your account. Would it be under Reporting or when you are doing an export of multiple campaigns?
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Hi @ElizabethM683
Does the troubleshooting article we previously shared in this thread help your experience? If not, we recommend calling into our phone support at these hours and numbers. One of these agents can help take a closer look in real time.
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