About RyanE6

Thanks for the helpful reply. I'm surprised that segments do not support custom date fields.   The problem I think I will have with your suggestion is that the data in Constant Contact will become stale unless we program our application to perform daily tasks to update contact/tagging information.   For example, if I were to modify our software to tag contacts who have made a purchase within the past 30 days, I would have to create some kind of task to run each day in order to remove the tag once their last purchase date increases past 30. That would be a major effort for us and I imagine any other developers who wish to add similar functionality to their software as well. I think it would be much simpler and more efficient to update a single contact's custom field with a date at the time of a purchase, and then later segment based on that.    At an higher level, I feel like I a missing some details about how to integrate as richly as others seem to be. If we were to want out software to support features like sending offers to users with abandoned carts, where would we start with that? Is that simply by tagging or is there something more appropriate that I am missing?   Ryan ... View more