About AlisonF227

AlisonF227 · ‎06-14-2023

We noticed when subscribers forward our email in Outlook that the forwarded copy pretty much triples or quadruples the white space between headers, text, and paragpaphs. I would like to understand if this is typical for forwarded email (or at least typical for Outlook) and if there is something I might be able to do with formatting that help keep it standard across the different way people engage with our emails.

AlisonF227 · ‎06-14-2023

I'm using brand colors in my email template which include green, blue, and yellow. In my testing a couple users have settigns on their Outlook to display email in a black screen view. This setting seems to change the colors in my emails, the yellow turns into a particuarly ugly brown shade (IFKYK). Does anyone know if there is a way to override the way Outlook renders colors in order to keep the brand colors intact? 2 of 5 of my testers had this setting on, I don't know how common it is for my users.

AlisonF227 · ‎06-09-2023

I am also having this issue and I don't see it solved so I will write more here about my issue. I am using standard template blocks for articles and text and when I copy and paste into the blocks, it loses paragrpah formatting that was present in Word. I have to add a line break to get spacing. I am doing the initial work to set up our email service with CC and the feedback I have received on the test emails is it looks like there is too much space bewteen paragrpahs. the only option I am seeing is hard return to get line breaks. Anyone know how to recreate paragrpah spacing without regular editing fucntionality? It seems like there are just super basic options in this program.

AlisonF227 · ‎06-07-2023

We have a review and approval process to follow before we get to email so I honestly can't draft in the email editor.

AlisonF227 · ‎06-07-2023

I draft content in Word and need to copy and paste it into the newsletter template to email. Even when I use Control + Shift + V, to paste to match destination formatting, I have some major issues. I lose paragrpah spacing. The bullets are messed up. I lose bold text. etcetera. How do I work around this so I don't have to reformat every single text box? Is there any way I can paste html into a text box? I don't see options that are working that I can try.

Formatting issues when Outlook users forward email

Outlook settings messing up color codes

Re: Extra spacing between paragraphs added

Re: Copy and paste formatting issues in text block...

Copy and paste formatting issues in text blocks