Caitlin, Thank you! I have further questions about this topic. 1 - How do I learn more about CC? The video library seems to provide a lot of information, but not deep information. Is this a reasonable place for asking questions, or were you just nice to me because I'm a noob? :-). Someday, I'm going to be a B+ Constant Contact client... 2 - I believe your answer because you have been an administrator for almost 8 years, but it's hard to believe that I once had 1367 contacts, but it only amassed to 890 subscribers. How can I be SURE what happened to the other 447? That is a lot of people that I can't 'advertise' to anymore. What led to those 447 no longer being on my subscriber list? I am guessing: a) duplicates, b) busted email addresses (ex. the person left that job and the email addy is no longer valid), c) mis-entered e-addresses. It'd be neat if CC collected all the rejected... and then reported why. 3 - Is this a typical noob question? Like, do lots of freshman using CC often ask, "What happened to my list!?" Is this the nature of the beast, or did I just screw up?
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I'm brand new here. I appreciate any help you can give. I uploaded 9 .xls spreadsheets of contacts that I received OUTSIDE of Constant Contact. On my account page called "Contacts," I see all 9 lists and the number of "Contacts" in each one. The sum of all of them = 1367. It took a lot of work to GAIN those people's interest AND to also enter it into the spreadsheet. The "Contacts" page indicates that I have 890 "Subscribed" - I really don't understand. Where did the other 447 people's emails go? When I export a spreadsheet, I have 890 people in the export... but I just don't understand why I don't have 1367. I highly doubt there were over 400 overlaps/ duplicates. I'm really struggling to understand what happened. Any help would be greatly appreciated, DJ
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