CC needs 3 characters to search a lead - I can't find "Ed" from 7 Lakes Contracting in a "Name" dropdown search with just his 2 letters in his name. Company Name dropdown search function only works if you use the EXACT NAME in the EXACT ORDER it was entered - "7 Lakes Contracting" doesn't come up if it is entered as "Seven Lakes Contracting". It wouldn't be an issue except for the fact that a search for only "Lakes" in the business name doesn't function b/c it needs to be in the EXACT ORDER. CC times out too fast during a day's use. There is a prompt to wake out of the pending sleep mode but that option is misleading. The "yes I'm still working" will open the software and it appears to operate fine, only to reject searches for contacts until II am reloading CC much more often than I should need to.
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CC needs 3 characters to search a lead - I can't find "Ed" from 7 Lakes Contracting in a "Name" dropdown search with just his 2 letters in his name. Company Name dropdown search function only works if you use the EXACT NAME in the EXACT ORDER it was entered - "7 Lakes Contracting" doesn't come up if it is entered as "Seven Lakes Contracting". It wouldn't be an issue except for the fact that a search for only "Lakes" in the business name doesn't function b/c it needs to be in the EXACT ORDER. CC times out too fast during a day's use. There is a prompt to wake out of the pending sleep mode but that option is misleading. The "yes I'm still working" will open the software and it appears to operate fine, only to reject searches for contacts until II am reloading CC much more often than I should need to.
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My firm is considering leaving Constant Contact because of the inability to schedule video content to our social media pages. This is not a "one stop shop" for us if we have to go directly to each platform with our video content. Not only does it negate any time savings with scheduling everything at once, it does not align with current the current trend/popularity of video over static images nor does it provide a complete view of our metrics. What is the hold-up for implementing this feature? The status has been "gathering information" since 2019.
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Hello @JaneM3 ,
If you're trying to send a newly made email that hasn't been sent before, you can add a contact to a list on their own to send to. If you're trying to send an email that you've already sent, you can do a Quicksend of that email.
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My firm is considering leaving Constant Contact because of the inability to schedule video content to our social media pages. This is not a "one stop shop" for us if we have to go directly to each platform with our video content. Not only does it negate any time savings with scheduling everything at once, it does not align with current the current trend/popularity of video over static images nor does it provide a complete view of our metrics. What is the hold-up for implementing this feature? The status has been "gathering information" since 2019.
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