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About user8739
user8739
Campaign Collaborator
since
03-05-2024
04-08-2024
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04-03-2024
04:56 PM
I have it set up to trigger based on this sign up form. (see bottom of the page) https://www.catholicmediaassociation.org/awards
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04-03-2024
01:08 PM
Hi Caitlin, so yes, it's the only series that we have active. The issue is that I can't get it to trigger an email. I have looked in all the spam and promotional folders and I have tried a few different email addresses and it's not working. I believe that I have all the triggers and things set up correctly, but I am not sure since it's not working. Thanks! Sarah
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04-02-2024
07:26 PM
Hi, I am having issues getting an automated email series to actually send an email. Is there anyone on the CC support team that can help me with something like this? I tried to message the chat and am not seeing the option to chat with support like normal.
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- Tags:
- automation
- Lists
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03-05-2024
10:25 PM
I have been sending some email campaigns to multiple lists. It turns out some of these contacts are on the bounce list as well as the lists that I am sending to. Is there a way to mass remove the contacts that are on both lists and leave them on the bounce list? thanks everyone!
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- Labels:
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Contact Management
03-05-2024
02:31 PM
Is there an issue with the contact form for the delivery team? I tried to reach out to them and the chat never pops up to reach out to them.
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03-05-2024
12:09 PM
We are having a very high bounce rate for a lot of our marketing emails. Most of them are suspended email accounts. What is the best strategy to clean those emails up so they don't continue to impact the bounce rate?
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Labels:
- Labels:
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Contact Management
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Reporting
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