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About user61100
user61100
Campaign Expert
since
03-27-2024
02-20-2025
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01-30-2025
10:35 AM
Hi, I'm trying to find an easier way to clean up one of our mailing lists. There are many bounces on it and they need to be investigated. I want to tag users who have been bouncing for more than a certain amount of time, for example, one year. Then I will bulk delete them from our database. Right now, we have only two choices: Go to each email send and look at the engagement history of each account one by one. This is tedious and LOOOOONG! Select everything and delete them. This is not a good idea either because it may be due to something else (e.g. changing email addresses). And since we have very close contact with the members of our list, we can almost always reach out to them manually. What I would like is a way to query the database with something like "Find me all the accounts that have been bouncing weekly for more than 1 year." (Hmm, that's a good idea for an AI-backed database query system…) Then I would bulk-delete those only. And the rest I could investigate manually or restrict more so I have fewer to do manually. Is this already possible? If so, how would I go about doing that? Thanks, L
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01-29-2025
01:55 PM
Hi, I want to automate the creation of our newsletters as much as possible. Right now it's very manual and time-consuming. Our emails contain many sections, with different headers, and tables at the end. Typically, we take the previous edition of the email, make updates manually, then send it out. What I want to do is write the content in an external tool, most likely using Markdown, and automate the creation of the draft version of the email. My questions are: Does the API support this? I think it does if I understand the documentation correctly. Assuming my understanding is that it can: When I create an email, do I need to create the entire HTML portion directly? Or can it be done in multiple blocks/segments? What's the best way to start off with content that will look like what we currently have? i.e. is it possible to creeate an initial version of the HTML by ways other than cut'n'paste followed by trial an derror? If I realize that there needs to be a modification in the email that was created, can I use my automated process to overwrite/modify the initial one that was created? Or should I delete the first one and create a new one from scratch? Can I create a separate testing account to do the test portion so I don't "pollute" the production account with tests that will fail? BTW, I'm planning on using Make to do this. Thank you, L
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11-27-2024
06:45 PM
Oh, those aren't sections, those are blocks. I sometimes have 3, 4, 5 blocks in a section. I used to do that but it was time-consuming. By using the outermost handle, I can move all 5 blocks at the same time. … OK, I am able to scroll while dragging. It's cumbersome, though. I have to keep my finger on the left mouse button while simultaneously rolling the wheel. That can work, however, it is not as user-friendly as clicking a "move up" and "move down" button (which I've seen in other builders of this type). Thanks for the tip. I still stand by my idea, though. 😄 Happy Thanksgiving, L
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11-27-2024
06:04 PM
Not necessarily. If the top of the section above isn't on the screen, you have to jiggle and move around to do it. Doesn't always work well. I don't understand what you mean by this: "would it work better to just use the movement icon closer to the side of section up and down as needed?" L
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11-27-2024
05:07 PM
Zooming in or out doesn't fix the situation because the tabs become larger/smaller also. Adding an extra spacer or increasing margins is specifically what I don't want to do because then I have to revert the changes. Right now the best way seems to be to add empty lines and remove them after, but it's not optimal.
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11-27-2024
05:03 PM
Hi, I would like to add a "move section up" and "move section down" button to make it easier to move long sections in an email. https://vento.so/view/6c2cf459-f8ec-4da8-a7e7-9db80f356b1b?utm_medium=share L
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11-26-2024
03:37 PM
Hi, When editing sections where text is close to the margins, the section tabs get in the way. How do I fix that without mking the margins larger? L
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E-Mail Editor
11-26-2024
03:34 PM
2 Kudos
OK, thank you.
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11-26-2024
02:30 PM
Hi, I recorded a video for my suggestion. https://vento.so/view/25f968dd-47a0-466b-b82e-32e491551514?utm_medium=share Thank you, L
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E-Mail Marketing
07-23-2024
02:22 PM
Hi, An external partner created an integration for our WordPress site and since yesterday (or maybe before, it's a bit unclear) they've been receiving an error when posting. They tried to login and it says "Unauthorized". I suspect their account may have been inadvertently deleted but I'm not sure. I can't find the account owner so I'm not really sure (I'm just the admin). What are my options? Since I'm an account admin, can I create a new key and use that instead of the one that was there before? Also, if an API key exists and the account gets deleted, does the key automatically get deleted also? Or is it transferred back to the account owner? Yes, lots of questions… 🙂 L
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