Good morning, I am currently cleaning up my contact lists, so I am investigating contacts who have recently had an email that was undeliverable. When I look at the Engagement-->Recent Activity part of the contact details for some contacts, I am seeing situations where an email was 'opened' but also 'bounced as undeliverable'. For example: Apr 17, 2024 11:05am • Bounced as undeliverable • Email • for [email name] 11:03am • Opened • Email • [email name] 11:03am • Was sent • Email • [email name] These people have had previous undeliverable emails (some opened and some not). How is it possible that an email was undeliverable but was also opened?
... View more
