Add search button to the Contact Details page for continuous search ability When you click on Contacts you get the search button which is good, but once you click on a contact the search button disappears. It would be nice to keep that button on all pages while in the Contact mode so you can continue searching instead of having to click on Contacts each time to get back to the beginning. Every month I update my list to remove people whose memberships have expired. I search them in Contacts, click on their name and add them to an Expired list so I can shoot them 1 quick email to let them know in case they wish to rejoin. As I add them to this list, to get to another member I have to click on the Contacts tab and search from there. It would be good to be able to continually search from the same page! ( See image below and note how to find next person I have to go back out by clicking on Contacts. If search button was here I could just keeping going and skip the extra step). Would be good to have search button right on this page to keep searching
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I apologize you’re having this is happening with your contacts! Do you have any examples of who this is happening with? This is something I have tracked in your account as we are troubleshooting this further. However after testing in multiple contacts in your account, I was unable to replicate this same experience. What browser are you working in? Have you tried working in a different browser or a private/incognito window? I also would suggest using the stars to mark the list that is not appearing. Marking these lists as favorite, will make them appear at the top of the individual contact list selector.
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Thank you for the feedback! I can understand based on your distinction that manually unsubscribing someone is different from them choosing to no longer receive your mailings. That is true. We mark the bounces as unsubscribed (at your discretion) so that they also don't get added back in accidentally.
There is a workaround where you can add them to a tag and then go to Contacts Management and delete them from the tag level. The process would be:
1. While looking at the bounce report for an email campaign, select all the contacts in the report.
2. You'll see "Manage Tags" on the dark grey bar at the top of the list. Click that.
3. Create a new tag such as "Delete Bounces." Click "Apply."
4. Go to "Contacts" at the top.
5. On the left-hand side toward the bottom you'll see your tags. Choose the tag you created.
6. Select all the contacts in the list.
7. Click "More Actions" and then "Delete."
That way, if it turns out the reason they were bouncing has been resolved you can easily re-add them to your account without going through a resubscribe process.
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