Hi @Marisa_M! Thanks for your interest in our All Star program. Our All Stars are selected based on the following criteria:
Customers who have used our tools for at least 1 year
High average open (more than 25%) and click-through rates
Low bounce rates
Regular communication with your audience
Any two of these activities:
Add a web sign-up tool
Add a Facebook sign-up tool
Regular monitoring of your reports
Promote your emails or events on social media
Include links to your social media accounts in your emails or event communications
Although you were not selected as an All Star for this year, don't let that get you down. We select new winners yearly and I'd encourage you to keep up the great work!
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