Hi @MattSwift. Thank you for your feedback. If a contact has an automated reply and then opens the email, the contact will show in both areas. This allows you to accurately track the actions of a contact who interacts with your email. I understand how this type of reporting can affect your opens and bounce rates though. We'll track this feedback as acknowledged and provide updates should there be any changes to how we track reporting.
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Hello @MattSwift ,
This is a known the issue on the devs' radar. It's been tracked to your account for any future updates they have to provide on it.
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