Hello @SanFranciscoArtsCommission ,
Since Awaiting Confirmation has legal and compliance-related aspects to it, once a contact is in Awaiting Confirmation, they'll either need to click the link in the confirmation email, or sign up directly through a sign up form to get signed back up and have the email re-sent.
The easiest method for a contact to reconfirm their COI to you, would be through one of your sign up forms. You're also welcome to contact our Review team for additional insight regarding your specific Awaiting Confirmation contacts, and how best to get in touch with them to confirm their subscriptions.
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