About Chris__D

Hello everyone,    As some of you may have not seen my previous post, I want to thank you for your feedback and especially your patience with us regarding the new image editor. As our old editor was retired by Adobe without warning, we had to quickly adapt and bring on a new tool for you to use. As we've been working out bugs with that editor, your feedback has been instrumental with getting this feature added. I am happy to let you know that we've just released two new frames into the image editor! As of today, you now have the option of choosing from 7 frames including a simple white or black frame. Here's what you'll see when you access the image editor's frame options:      Thanks again everyone, we couldn't have done this without your feedback and posts on here.  ... View more

Hello everyone,    First of all, I want to thank you for your feedback and especially your patience with us regarding the new image editor. As our old editor was retired by Adobe without warning, we had to quickly adapt and bring on a new tool for you to use. As we've been working out bugs with that editor, your feedback has been instrumental with getting this feature added. I am happy to let you know that we'll be releasing some new black and white frames very soon (by the end of this month). Once they're available, we'll be letting you know via this thread.    Thanks again everyone, we couldn't have done this without your feedback and posts on here.    ... View more

Hey @MelissaM7955 thanks for sharing this feedback! Is there a specific part within Constant Contact that you'd like to see a simplified interface? We have quite a few productions within our website, so I'm not entirely sure which one you're referring to.    Thanks! ... View more

Hey @EARTHJOY, I apologize that the feedback window was disrupting your workflow! We try to place it in the least obtrusive area, so when we hear this type of feedback, we definitely want to investigate it. Do you happen to have a screenshot of the popup box as it appears on your screen? This will help me figure out how we can make it less obtrusive.    Thanks! ... View more

Hey @EmileenaP I apologize that the feedback window was disrupting your workflow! We try to place it in the least obtrusive area, so when we hear this type of feedback, we definitely want to investigate it. Do you happen to have a screenshot of the popup box as it appears on your screen? This will help me figure out how we can make it less obtrusive.    Thanks! ... View more

Hello everyone, I want to thank you for providing all of your feedback and support for this feature. I am happy to inform you that this feature will be arriving shortly within the preview window for all campaigns; our new Third Generation editor, our Legacy Templates, as well as our Custom Code Campaigns. I am sure you are all very anxious to have this feature available and as soon as it's released, I'll be sure to post an update.    We can't thank you enough for taking the time out of your day to share your feedback and ideas. Your voice and opinion matter to us so please don't stop   ... View more

Hey @HenryC33 thanks for sharing your feedback! Are there specific parts of the editor that you wish you had more control over?  ... View more

Hey @RikkiT64 thanks for taking the time to share this with us! Copy and pasting can sometimes be a hairy situation especially with so many ways to bring it in and programs to format it in. If you could, would you be able to share the source of where you are copy and pasting the content from? If it's a word document, let me know and I can send you an email which will allow you to reply and include that document as an attachment.    Thanks! ... View more

Hey @VictorV3 thanks so much for sharing this feedback! We have actually been hard at work giving our Custom Editor a complete overhaul and are about ready to begin releasing! It's got a side by side view, much like DreamWeaver where you'll be able to see a live version of your campaign right beside your code. I think this will accomplish exactly what you're wanting and make it a lot more efficient. I'll make sure to post an update once it's available as I think this new update is really going to make things a lot more enjoyable with the custom editor.      ... View more

Hey @VictorV3, thanks for sharing this feedback! I understand you used the preview window as a side window while editing your code and wanted to see if it might be better for us to develop a side by side view where you could view live updates to a preview while editing your code. It'd be super similar to the way Dreamweaver has a split view with rendered HTML and raw code. If this is something that'd work better, I have some good news - it's coming soon! We're reworking our custom code editor and as soon as it's available, I'll make sure to update this thread.  ... View more

Hey @DustinB32, I really appreciate you reaching out regarding this. We're actively looking into ways that we can bring this feature into the new preview tools. I know it's important to be able to do this and I'll update this thread as we make progress. Thanks so much for your patience and please reach out if you have any questions or concerns.  ... View more

Hey @Kristi_A, thanks for your feedback! Would it be easier if we created a "Preview and Test" list that you could send to instead of having to type those contacts out every time? This would be a specific list that you could manage within your "My Settings" page. Just a thought that'd likely make this even more user friendly.  ... View more

Hey @WVPresbytery, thanks for sharing this feedback! We definitely understand the importance of being able to edit the spacing in bulleted lists. Some email clients like Outlook don't actually support the formatting of spacing and indentions on lists so if we were to add this type of feature, Outlook would likely not respect those formats. Is that something that would be a deal breaker in using formatting tools like that? I've opened this idea to hopefully get some more insight on this issue as well as let others vote and kudo the idea.  ... View more

Hey @DenicaG, thanks so much for sharing your feedback! We actually have some great ways to segment contacts further and it actually covers almost every instance that you mentioned. Check out this Knowledge-base article for more information on how you can create these types of segments. As far as segmenting to shoppers, this is something we've been working on for some time and it'll be available shortly to Shopify customers. As we release this feature for Shopify, I'm sure we'll look into other online shops that we can integrate with. I've noted that you'd like this feature and I'll make sure you're one of the first to have access to it, so please feel free to share any feedback you've got about it.    How to build a segmented list   Thanks again! ... View more

Hey @EnergyPlus, I appreciate you taking the time to share your feedback with us! I understand the frustration of not being able to add a caption to an image and that's definitely something we are looking into and I've added your feedback to that ticket that we are using to track the progress with that feature request. Our older editor definitely had a bit more customization options and features that worked very well on desktop email clients, however as of today there are more mobile users opening emails on their phones than a desktop. Because of this, we build an editor that made it seamless and easy for you to create an email campaign that looked great on a mobile device. We know it's not perfect and we're actively working on making improvements to this editor, so your feedback is key in this. If you do see a missing feature or have difficulty doing something on the editor, please feel free to reach out and let us know.      ... View more

From DeannaH10:  Thank you for reaching out. Either, or, is fine by me, so long as we can continue on with our existing nurture instead of having to cancel the nurture, re-create the entire thing with the new emails, and then re-activate. The older autoresponder version allowed us to pause it, add new emails to the existing nurture, and then un-pause it. That worked great. I have my bi-weekly newsletters on an autoresponder series to save me time and help me better schedule the newsletter frequency. It’s great to be able to add to the existing nurture on an on-going basis. I also have lead nurture campaigns where, when things change in our organization, I would like to be able to make those necessary edits to the nurture emails to better nurture leads and potential customers. Again, I now can’t pause > edit > un-pause. It seems I have to cancel > re-create > activate again. It would also be great if there wasn’t a cap on the number of emails you can include on an autoresponder. Right now it’s capped at 15 emails. While we’re at it, can you please add a ‘search’ functionality to email campaigns by title or name; right now you can only search previous email campaigns by date.  Thanks for keeping Constant Contact great!   ... View more

Hey @JazzCorner.com, thanks for sharing this feedback! We currently do allow for multiple social media blocks where you can have several different links to Facebook or other pages. To do this, you'd want to add a social media block, update the links, and then you can add another social media block and update it's links as it will not modify the pre-existing blocks. If this doesn't work for you, definitely let me know what campaign you're working on and I can take a look into the issue.  ... View more

Hey @CleveJN, thanks for sharing your idea! We've had a couple of other customers ask for more customization options and your input on this is definitely helpful! I've opened this idea up for voting so we can get further feedback from other users as well as allow them to "Kudo" this idea if they agree with it. If anyone wants to see a specific option in the Read More block, feel free to share it here! ... View more

Hey @DeannaH10, I really appreciate you sending this feedback over. We've received a lot of requests for the features that you've mentioned in this thread and we are definitely looking into it. We're actively working on giving users more control over their edits as well as providing more copy options.  When you want to make edits to your campaign, are you wanting the campaign to continue sending while you are making those edits and then once you're done, are you wanting it to start using the most updated version? Some users prefer the campaign to stop sending until the edits are made, so I'm just trying to get an understanding of what'd work best.  ... View more

Hey @SamF32, thanks for sharing this feedback! I did some tests with my iPhone using the mail app and when I received my campaign, the text remains left aligned and didn't actually center itself. Could you tell me which device you are using to test the mobile design of the campaign?  ... View more

Hey @Chris_P , thanks for sharing your feedback! I've placed this post into "Voting Open" status so we can get input from other users as well as allow them to Kudo / vote for the idea.  ... View more

Hey @VictoriaE41, we actually do have a marketing calendar that shows your campaigns for the month as well as past months. You can find this view by clicking on the calendar button at the top right of the campaigns page: https://www.screencast.com/t/7bP2Xdj1QqFa   Is this what you're looking for?  ... View more

Hey @RobertW47, I apologize that this is occurring to your campaign while you're editing. I unfortunately couldn't replicate this issue so I wanted to see if you could post a screenshot of the issue that you are seeing. I also wanted to see what browser and version you are using. You can determine this at www.whatismybrowser.com Thanks! ... View more