Solved: Re: Can't contact Constant Contact - Page 41 - Constant Contact Community

ScottW6976 · ‎08-27-2014

I need someone to remove it from my emails. I understand that it can't be removed by me for some reason. Please do so immediately.

If you have any questions, simply email them to my account and I will respond quickly.

Thanks.

David_J · ‎05-06-2010

UPDATED: October 2024

Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are not able to remove the entire footer from your emails.

If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If you have a request to remove the logo, please reach out to one of our available support channels, such as by making a new thread in the Community's Questions & Discussions board.

Please let us know if you have any other questions. Thanks.

David J

View solution in original post

acsengineering · ‎05-16-2017

Please remove the logo from our footer today. We need to send out an email. Thanks!

Hayley_L · ‎05-16-2017

Hello @acsengineering,

Thanks for coming to the Community. I took a look at your account, but it looks like someone from our Support Team has already assisted you in removing the logo from your footer. Let us know if there is anything else we can do to help!

Hayley L
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Northstarh · ‎05-19-2017

hi

please remove your logo from footer

Liz_M · ‎05-19-2017

Hi @Northstarh!

All set! The Constant Contact logo has been removed. You may need to log out and log back in to see the update on current drafts.

Let us know if there is any other way we can help.

Liz M.
Customer Engagement Specialist

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!

AuxM · ‎05-22-2017

Hello,

We were curious when we hear that some of our emails weren't getting to a few of the people on our mailing list. Then we had a conversation about we were doing and I was just wondering: What's the deal with the Constant Contact ad that's always in the footer. As a paying subscriber, could we get that removed? We were wondering because, since we pay for it and all, we should have the ability to edit the footer as necessary. Or am I mistaken in that train of though? Either way, could someone remove that for me because I can't figure out how. We just want to clean up our emails a bit and reduce the extra size at the end.

If you have any questions, simply email them to my account and I will respond quickly.

Thanks!

Hayley_L · ‎05-22-2017

Hello @AuxM,

Thanks for coming to the Community with your questions! I took a look at your account and was able to successfully remove the Constant Contact logo from your footer. Let us know if there is anything else we could do to help.

Hayley L
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

FrankF88 · ‎10-18-2017

Good Morning,

Would it be possible to removed the Constant Contact logo from the footer of my emails? Along with the text "in collaboration with".

Thanks

Caitlin_M · ‎10-18-2017

Hello @FrankF88! I have removed the Constant Contact logo from the footer of your emails. You may have to log out of your account and log back in to see this change. Let us know if you have any more questions!

--

Caitlin M.
Community Manager

EduardoB03 · ‎05-24-2017

Please remove the logo and tagline from my account signature as well. Thank you.

Evan_G · ‎05-24-2017

@EduardoB03

Thank you for reaching out! I have gone ahead and removed the Constant Contact branding from the footer of your emails. Please log out of your account and log back in for this change to be reflected.

Thanks!

Evan G.
Customer Engagement Specialist
If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!

CramerLLC · ‎05-24-2017

Please remove the Constant Contact logo and tagline from the footer of our emails.

Thank you.

Liz_M · ‎05-24-2017

Hi @CramerLLC,

Thank you for reaching out in the Community! I have removed the Constant Contact logo from your footer. If you are actively working in your account, you may need to log out and log back in to see the update to your current draft.

Let us know if there is any other way we can help!

Liz M.
Customer Engagement Specialist

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!

EduardoB03 · ‎05-24-2017

Please remove the logo and tagline from my account's footer as well.

AmberB744 · ‎05-25-2017

We would like to have the "Constant Contact" logo and "try free" removed from our emails as well. Thank you.

Caitlin_M · ‎05-26-2017

Hi @AmberB744! I was able to remove the Constant Contact logo from your footer. You might have to log out of the account and log back in in order to see the change.

--

Caitlin M.
Community Manager

MARVELAC · ‎06-12-2017

I want to remove the footer logo of constant contact from my email.

Nick_S · ‎06-13-2017

Hello @MARVELAC,

The logo has been removed from your footer. You may need to refresh your browser in order to see the changes. Please let us know if we can assist with anything else!

Content Manager

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LizM725 · ‎06-13-2017

Please remove the branding from my emails as well :smileywink:

Caitlin_M · ‎06-14-2017

Hi @LizM725! I have removed the Constant Contact logo from your footer. You may have to log out of the account and log back in to see this change.

--

Caitlin M.
Community Manager

RBSActivewear · ‎06-21-2017

Could I please get the Constant Contact Banner removed from my signature?

Thanks,

Kaci

Liz_M · ‎06-21-2017

Hello @RBSActivewear,

All set! I have removed the Constant Contact logo from the footer of your emails. You may need to refresh the page or log out and log back in to notice the update on any drafts.

Liz M.
Customer Engagement Specialist

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!

TanT47 · ‎07-11-2017

I would like to remove the Constant Contact logo in the footer. I am a paying customer. But I can't contact them through their emails. No one is replying. Are they any ways other than calling?

Evan_G · ‎07-11-2017

@TanT47

Thank you for reaching out to the Community.

I have removed the Constant Contact branding from the footer of your emails. Simply log out of your account then log back in for this change to go through. In the meantime, please let us know if you have additional questions.

Thank you for using Constant Contact, have a great day!

Evan G.
Customer Engagement Specialist
If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!

DebbieVG · ‎07-13-2017

This may seem very rude, so I apologise to Constant Contact upfront. At the bottom of each email I have sent, and now my first test survey, there is a message that says '...in collaboration with <logo Constant Contact> Try it free today' - we REALLY don't want that on our emails etc. Not that I don't appreciate CC - but it's our message not theirs. At least we should be given the choice whether it goes on or not. Does anyone know how I get rid of it? Please. Debbie

Caitlin_M · ‎07-14-2017

Hello @DebbieVG. Since you are a paying customer with us, I can remove the Constant Contact logo from your footer. You may have to log out of the account and log back in to see this change. The logo will no longer appear in any current drafts or future emails. I am also going to send you a little more information about that footer area.

--

Caitlin M.
Community Manager

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