Hello @DianeM41 ,
That's generally how it works, if the receiving program is able to provide the bounce coding right away, then it should show the same time as the sendout. Suspended contacts are marked as such in our administrative system, therefore the engagement note will be even more immediate. If you still have confusion regarding how the suspended bounce type works, please see our main article on the subject.
... View more
Thank you for taking the time to post in the Community. We haven't heard back from you so we are going to close this idea. This doesn't mean that we aren't listening to your feedback! If you would like to continue the conversation, please feel free to reply here in the Community or vote on any of the other open ideas to let us know what you would like to see.
... View more
