About Assist-Deb

Assist-Deb · ‎05-13-2021

In the old editor I could adjust the amount of space around images, text blocks etc. Now there is little to no adjustment available to me and it's very frustrating. Images can only be a certain size, text takes up more space than necessary using the fonts and sizes of my choice. This is an issue I discussed over a year ago with a customer service rep. It must surely be an issue many of us find frustrating. Will it ever improve???

Assist-Deb · ‎05-13-2021

When I working with two windows side by side on my screen, I would like the ability to collapse the Building Panel (For want of a better description) until such time as I WISH to add an Image, a Block, or change the Design. I would very much like this feature added.

Assist-Deb · ‎11-03-2020

Yesterday as I worked on an email in Chrome I encountered a fairly new but now chronic issue. Namely, a photo that was not apparent (therefore not removable) appeared in my tested email when received by both me and my client. So I opened CC in Firefox. Same problem. That image was like a phantom picture - not in the editor, but showed up in my Inbox. When I finally resorted to using Safari (on my Mac Desktop- Mojave 10.14.6) I could see the image in the editor and therefore replace or remove it. I have discussed this with CC on the phone in the past, but as is so often the case, there was little concern for the problem, and their only suggestion was to either switch browsers (really?) or imply the problem was mine because I had copied an older email. Reusing an email had never been a problem in past years; this is a new issue. I hope your team can take this seriously and figure out where the issue is and fix it. It would be greatly appreciated to have this software work properly.

Assist-Deb · ‎04-30-2020

I was working in Contacts, actively adding contacts when the "are you still working" notice popped up - and then kicked me out.

Assist-Deb · ‎03-01-2019

I would like to also add my name to those wanting the anchor link. While many features of the newest editor are improvements, we have been hobbled in others such as this anchor link, ability to adjust padding between images, inability to add borders, inability to easily replace a document....and so on. But this is about the anchor link. Please bring it back.

Assist-Deb · ‎02-23-2019

I have exactly the same issue in Chrome. It is NOT because we are zoomed in (please give us some credit) and in fact when I do try to zoom out or in, nothing happens one way or the other. I have to go to Firefox and open the library there in order to replace a file. I too have been told CC cannot replicate the issue. I have included a screenshot showing the issue. Screenshot of editor when attempting to replace a PDF

Assist-Deb · ‎02-23-2019

It would be really, really great if in addition to having the option to Delete bounced emails in the drop-down under Actions in the Reporting screen, we could also choose to Unsubscribe them so they will never be inadvertently added back in.

Assist-Deb · ‎12-05-2018

This subject was raised last year and closed. The only response was to add padding around images. Actually I would like the ability to remove or adjust the size of the padding. I miss this feature from the earlier html editor.

Assist-Deb · ‎11-06-2018

When I click on a PDF in the library to edit it - specifically to replace it. The options to Replace are just not visible/available at the bottom of the screen. It's a coding problem that only shows up in Chrome. I have no issues with it in Firefox.

Assist-Deb · ‎02-13-2018

In addition to my last feedback about deleting files it would be a huge improvement if we could select many files at once to delete them. Rather than being able to click one file, hit Shift (or Command) and click further in a list to select many, one has to painfully select these one at a time. Really!! Please put this on your list of improvements.

Assist-Deb · ‎02-13-2018

When I have 400 files and I want to delete some of these, I appear to need to click through many many screens to get anywhere. This is just one problem in the user experience that desperately needs changing. A list of 100 would be more acceptable.

Assist-Deb · ‎03-05-2017

For as long as I can remember, I have never been able to batch process files. I can select as many files as I want with the check box but I can delete only one file at a time. This is VERY ANNOYING and is a huge time waster. Also, it seems to matter not whether I check a box or NOT before clicking on the trash can

About Assist-Deb

Padding around Images, Text Blocks

Collapse Task Panel (Build | Images | Design)

Browser incompatibility issue

Problem working in Contacts

Re: ANCHOR LINKS!! we want them back!

Re: Problem with editing documents in Library

Unsubscribing Bounced Emails

Adjustable Padding around Text Boxes and Images in...

Problem with editing documents in Library

Problem deleting files

Easier way to delete large number of images in Lib...

Filing or Deleting Multiple Documents or Images