Sorry, I know. I get a lot of agents though checking in and asking the same things when It usually just comes down to the browser in the end. All is good now, thanks again for your time. ... View more

Thanks Amanda, I finally was able to do it on Safari. I don’t know what’s up with Firefox. Thanks for helping! ... View more

P.s. I am trying to do a PDF. Usually when there are a lot of questions it means it isn’t going to work from my experience.  Sorry, not feeling very hopeful here. But thanks for trying. ... View more

Thank you! Using Firefox on both. Also Tried Safari on the pad. No downloads show anywhere. I’ve done this many times before so I know what I’m doing, it just isn’t working now and I don’t know why. ... View more

Hi Amanda, Thanks for your note. Sorry, my question was a bit vague. I’ve been chatting with an agent online but got cut off when I left the site to do what he mentioned. Anyhow, I am just trying to download a newsletter that I created but when I click the download button on my new’ish Ipad nothing happens. There isn’t any download anywhere and hitting the button makes it fade and then comes back on. When I try this on my desktop I just get a blank page without your system allowing me to even access the print page. Probably browser situations but I have the newest I can get.   any ideas? Thank you.  Charles ... View more