In Canada, many words and phrases come from the French and appropriate accents are expected.. like the word resume (has different meanings for programmers or job hunters if the accent is not there)
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the Comments field would be for CC administrators, not for the customers we are emailing... they would be really helpful afterwards. and particularly helpful when looking at prior year's emails for seasonal items to remember what worked and what didn't.
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WE need to be able to add comments on what worked, and didn't (like a bad photo) and what factors may have impacted an emails results (say, the weather), to help avoid repeats of mistakes.
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