About JonL67

Although it took some getting used to, I think the new look is fine and definitely more updated (if I had to go back to old functionality, I'd probably think of ways this one is better).   The only problem I had with the change was that the reporting only pulled in 50 past emails, but now that it's 500 it does everything I need...so they listened to our feedback about that item (and I'm sure others).   Thanks! ... View more

Moderators, are there any plans to correct this? I see no positive feedback about the change you made, only major complaints.   I am preparing reports for a Board of Directors meeting next week. Since I don't have hours to click through emails and compile for the past year, I'll be leaving this off the report -- making your product less important to our association.   When New Years rolls around, I'll be shopping for a new email marketing product. ... View more

I agree this is a huge loss of data for the customer.   Even if we could have downloaded our past stats, those campaigns are still alive and getting new opens and clicks as time goes on. ... View more

Regarding the "refresh" button disappearing -- assume the info is not current. If you click on the individual campaigns it will have updated numbers (usually different than the reporting home page). ... View more

I'm 100% on board with the "exclude tag" idea. Similar to some of the posters above, we send out emails reminding people to sign up for our events, etc., and once they sign up, I don't want to include those people anymore. Currently I have to create separate tags for "signed up" and "not signed up", where I put everyone on the "not signed up" list and then remove from that list. This adds extra steps to my list management and more room for error. ... View more