28
Posts
10
Kudos
2
Solutions
About AmyD19027
AmyD19027
Marketing Legend
since
08-25-2011
01-31-2025
Badges
01-31-2025
12:29 PM
2 Kudos
Thank you. I was editing a link that I update every time I send this email, and connecting to a doc was the only choice I was given. It is new that I can't just edit an old link, but have to remove the link and then choose "Webpage" again.
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01-31-2025
12:13 PM
In the screenshot, I don't see a place to paste in an external link.
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01-31-2025
11:20 AM
It seems that, overnight, I need to upload a document to CC to post its link, rather than linking to a copy of it on our web server. What gives? Why would CC want to store all my documents? Please don't fix what isn't broken! If I'm misunderstanding something, please advise.
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E-Mail Editor
09-05-2024
02:55 PM
I changed it to 800 x 628 and it worked fine in the separate post and in the post with variations. I guess that's what I'll use going forward!
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09-05-2024
01:37 PM
When I create them as separate posts, Insta is fine but FB image gets cut off. The FB image is sized at 1200px x 628 px.
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09-04-2024
12:53 PM
I have uploaded two different versions of the same image using sizes recommended for FB and Insta. I've clicked on "Create variations" so I can insert the size needed for each platform. But when I change the page for FB so that it is the right size, the image for Insta changes to that image too, and therefore doesn't fit. In addition, right now, the FB post looks good in the preview at the right, but it says it isn't the right size. And vice versa for Insta...looks cut off but there's no warning of it being the wrong size. Help! Should I not be relying on the preview to let me know that the post is okay?
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07-11-2024
11:49 AM
2 Kudos
Of course, when I tested it right now, it's working! I'll get back to you if it crops up again! Thanks for your quick response.
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07-11-2024
10:44 AM
2 Kudos
I have found that I can't underline capital letters in a CC email. They will underline in my draft but not appear in the email that is sent out. (It's been this way for a long time....maybe since the new editor.) I occasionally have a need to do this with transliterations of Hebrew in place of the dot that is placed under some letters. Any thoughts/ideas?
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- Tags:
- formatting
- Text
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E-Mail Editor
03-08-2024
11:37 AM
I'm absolutely sure. I'll contact general support.
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03-07-2024
06:18 PM
Here's the JPG.
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03-07-2024
06:14 PM
See the JPG for what I am seeing. Notice that the first line of the first paragraph is covered by the formatting bar and the scrollbar on the right side is as high as it can go. I have used CC for years, and I'm using the same resolution I always do. (I think I have dragged my JPG to this communication but I don't see it there. Let me know if you don't see it.)
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03-05-2024
12:08 PM
Within the last week or so, When entering text into a box, the menu bar with formatting options covers the first line of text, whether there is only one line of text in the box or there are full paragraphs. It's hard to edit a line you can't see! Is this happening to anyone else? I've tried it in Safari and Chrome. Can this be fixed?
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E-Mail Marketing
01-22-2024
11:52 AM
I have a client who can see the images in CC emails from other organizations but not from mine. The issue doesn't seem to be about downloading blocked images, etc. because she can see them without a problem from other orgs she get CC emails from. Anyone have a clue why this may be happening?
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E-Mail Marketing
10-16-2023
05:53 PM
One of our congregants can't see the images in Constant Contact emails she receives from us BUT she can see them in CC emails she gets from another congregation. She uses a Mac but clearly, the problem isn't her image settings or her email client. I use a Mac too and I can see the images in our emails. Anyone have any ideas?
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E-Mail Marketing
03-23-2023
10:51 AM
Is there a way to see search results in chronological order? I often need to see the most recent communication I sent out on a particular subject but the results seem to be in random order. The dropdown that might allow me to do this is grayed out. (It's first option is "Relevant" but I can't see or select any other option.
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