About MadeleineC22756

You acknowledged Dholloway, but I was the one who made the comment.   Re: "we are currently collecting feedback on."  With all due respect - you all have been collecting feedback for a year on these things.  The links you posted are dated 7/9, 4/2, 3/11, 5/3, and 3/26 - all 2021.  Why would we think that adding comments to threads that have all been open and voted up by numerous users would change anything?   Re: "Contact block questions (collecting respondent information) w/ options to add to contact list or not)" - the primary focus here is not in automatically adding it to the list, but in collecting contact information from survey respondents - exactly like the old survey product did.  As it stands, I have to add a separate survey question for each piece of contact information I wish to collect - a wild inconvenience.  And if you'll do that, then yes, we'd also like the ability for the respondent to opt-in to communication if they're not already - exactly like the old survey product did.   The increase from 500 to 1000 characters (again, something where we're just asking for a return to the way the old survey product did it) - if we host a conference and are asking for general feedback about speakers, topics, the venue, etc. - it'd be nice if our respondents didn't have limit themselves to roughly 60 words.  This is a great example of a programming decision dictating limits on user behavior rather than user behavior driving the programming. ... View more

Frankie_P and anyone else from CC who is listening - this topic has been around for a year.  Is CC going to fix the survey product and give us back critical functionality that was taken away with the new product or not?  I have over a dozen clients who have said that they're about to jump ship on CC if things aren't going to get updated.  (Thanks for working a little bit on the reporting, but that was some time ago.  What about skip logic, limiting responses to one per computer, contact block questions, etc.?) ... View more

Caitlin_M and anyone else from CC who is listening - this topic has been around for a year.  Is CC going to fix the survey product and give us back critical functionality that was taken away with the new product or not?  I have over a dozen clients who have said that they're about to jump ship on CC if things aren't going to get updated.  (Thanks for working a little bit on the reporting, but that was some time ago.  What about skip logic, limiting responses to one per computer, etc.?) ... View more

@Frankie_P - please consider this requested by the roughly 30 accounts I have under my Constant Contact partnership (one of which I am using to post this comment). ... View more

Hey, William_D, I've got this same problem.  The survey ended, we want to get a few more responses and / or maybe reach out to the survey "starts" (even though there doesn't seem to be any way to do this) to get some more feedback, but we can't do that without copying and creating a whole new survey.  This is just one more way that the new survey tool is inferior to the old survey tool. #FIXIT ... View more

Same as above comments.   Don Dinnerville Senior Account Executive ... View more

Is this another example of "new and improved"?  You all really REALLY need to remove that language regarding the survey tool.  It may be "new", but look at the abundant comments and you'll see that it's not improved - MAYBE in one area, but overall it's a major downgrade in functionality, so I don't know how you all call it "improved". ... View more

Same!   Don Dinnerville Senior Account Executive, Madeleine Crouch & Company ... View more

This new survey product seems to be missing a LOT of functionality from the old survey.  From the first survey that I created (and am now going to have to go back and re-create), here's what I noticed that is missing:   Rate items on a scale Skip question logic Allow users to enter a comment Contact block questions (collecting respondent information) w/ options to add to contact list or not) Long text answers (500 limit current, compared to old 1000 character limit) Landing / Closing pages   This new survey product feels like a significant step backward, not an improvement.   Don Dinnerville Senior Account Executive, Madeleine Crouch & Company ... View more

1. Copy / paste formatting – like Microsoft Word, offer an option to either keep formatting or to match destination formatting. I absolutely despite having to change formatting because the paste maintained the source formatting, which is entirely different from the destination I'm pasting into. 2. Copying a previous campaign – some sort of verification about using the same lists. I've been burned by copying a campaign (to keep the content and formatting), but it goes out to the previous list when it should have gone to an entirely new list. 3. Unschedule / reschedule – retain previous schedule. If I unschedule a campaign for whatever reason and then go to schedule again, as long as that previously scheduled date / time isn't in the past, remember my previous choice so I'm not starting from scratch again. (Usually if I unschedule, it's to make a tiny tweak, then I'm going to reschedule it immediately for the same time I had it setup for previously.) 4. Send a test – text block, not one at a time. The old way of doing this was so much better. And if you can't bring back the old way, can you at least make it so that these fields will auto-complete with previously used TO addresses? ... View more