About Scripps_Oceanography

Scripps_Oceanography · ‎08-03-2022

The forms were working for us in Firefox this morning. Firefox updated to v103.0.1 the other day, but that didn't include a fix, so I'm guessing the Constant Contact devs fixed it. (One of the programmers I work with thought it was a broken function testing to confirm the browser was Firefox and that Firefox v103 wasn't validating.)

Scripps_Oceanography · ‎07-29-2022

Thanks, wanted to make sure it was reported.

Scripps_Oceanography · ‎07-29-2022

Not sure if this is a Constant Contact issue or a Firefox bug, but the embedded signup forms aren't displaying for us on this page (or other pages) while using the latest version of the Firefox browser on Mac or PC. (It did display in Firefox v102.0.1.) Though the Archive embed displays on the same page and the form embed shows up fine in the latest versions of Chrome and Safari:

Scripps_Oceanography · ‎07-11-2022

Thank you! That will reduce much confusion on our team.

Scripps_Oceanography · ‎07-08-2022

Well, my total list of contacts is 32,686. Everyone that's subscribed is in the one list of 20,658 (with 40 awaiting confirmation). The campaign reports show they go out to all 20,600+ addresses; it's just this one number that doesn't match anything else.

Scripps_Oceanography · ‎07-08-2022

We have a single list for our newsletter and it shows about 13,000 contacts, but our "Subscribers" tally shows 20,000+ contacts, and the contacts list shows the same 20,000+ total when I click into it. Campaigns also report going out to the 20,000+ addresses. It doesn't affect sending out the newsletter, but it raise questions with my colleagues. Any idea why our total would vary that way?

Scripps_Oceanography · ‎12-21-2020

Aha, we've just been adding the parameters to each link after building the newsletter. I can see shortlinks would avoid the issue if we want to keep using the extra tracking.

Scripps_Oceanography · ‎12-15-2020

We've been seeing declining click rates for the past several months that don't seem to be related to a change in our newsletter content. We did append Google custom campaign tracking codes to our links earlier in the year (similar to ?utm_source=newsletter&utm_medium=email&utm_campaign=fall2020) and one user has complained that his VPN and adware blocker won't let him open those links, so now we're wondering if that is contributing. I can't tell if he's unique; has anyone else seen such an issue?

Re: Embedded form not displaying in Firefox v103

Re: Embedded form not displaying in Firefox v103

Embedded form not displaying in Firefox v103

Re: "Subscribed" total exceeds list's "Contacts" t...

Re: "Subscribed" total exceeds list's "Contacts" t...

"Subscribed" total exceeds list's "Contacts" total

Re: Declining click rates and Google campaign trac...

Declining click rates and Google campaign tracking