About Frankie_P

Thank you for taking the time to post in the Community. We haven't heard back from you so we are going to close this idea. This doesn't mean that we aren't listening to your feedback! Please feel free to comment or vote on any of the other open ideas to let us know what you would like to see. ... View more

Hi @LindaM75770   Thanks for sharing this feedback with us! We apologize for any inconvenience caused from this feature no longer being available. Our text-to-join feature uses shared short-codes, which means that the same code could be used by more than one business. Shared short codes are however no longer permitted on carrier networks, and we are required to make these changes to be in compliance with their rules. The good news is our teams are actively working on a new feature that will be available through our SMS offering.    Because of this we will mark this idea as planned and will reach out in the future when we have any further updates to share regarding the replacement. ... View more

Hi @Prof1931   Thanks for clarifying that you're looking for this option through your event campaigns! Some US territories are not listed in the "State" drop down. Instead, they are listed under the "Country" drop-down. We are however working on an updated event experience in a more advanced tool. While we do not have an update or timeline to share or can guarantee any kind of commitment on how we will be handling, we hope this indicates some awareness that we have heard your feedback and could be taken under consideration while we are building out this tool. ... View more

Hi @RonaldS56   We have taken a look at your account and can see this is actually a defect you are experiencing. Because this is not something all users are experiencing we will leave this idea open to continue collecting details from other users this may be happening to. We ask that users please email us at social_support(at)constantcontact(dot)com with your username, a reference to this post, name of your campaign, a screenshot or screencast of issue, and a screenshot of the dev console (right-click on page > inspect > dev console tab).   As workarounds, we recommend making a new list from the contacts who have not opened the email yet, making a copy of the email and send only to the new list of contacts. ... View more

Hi @Prof1931   At this time the US Virgin Islands is a list country under the user's account settings. You can find this by clicking your name in the right hand corner >  My Account > Organization details > Country. Because were were unable to clarify where exactly you were looking for this option we wanted to leave this idea open so other users can help share further details of what they're looking for as well. ... View more

Hi @AnneK126   For now, we are going to leave this post in our new Gathering Information status and encourage other users to vote or comment for this idea if this feature would be useful to them as well. ... View more

Hi @AnneK126   Where in your account are you looking for this option? For example, are you not seeing it on a survey campaign? An event campaign? Your account settings? ... View more