Did you send the email out for real, or was it a test send? Was the survey published and not in the middle of being edited? Was the survey link you inserted explicitly the share one we provide, or did you copy from the address bar?
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Yes, I agree Robert, great questions. I would also like to know what "rarely open your emails or click the buttons and links" means. There is obviously a formula. Not sure I agree that those who rarely check are totally useless to market to, though I would like to increase my open rate. I also am skeptical that my most engaged are my most valuable since I can see they are my competitors, ha! Would love to learn more about how best to clean things up. Thank you
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