About renaultf1

I sent an event announcement out this past Tuesday at 6pm. The list I sent to includes some of my most engaged audience - frequently email with them and they attend our events regularly.  EVERY contact on the list requested to be on our email distribution.  No contacts with Roadrunner or Maine.rr.com email addresses received the emails. The emails to these Roadrunner contacts showed as Sent - but never opened.  A handful of these folks contacted me to tell me they never received the notification - not in their Junk folders...our email address is on their whitelists. I trouble shot with them to be sure everything was ok - they just never received them.   The day before (this past Monday), I sent a test email (at 10:58am) of a previous event results to the same list - the Roadrunner & Maine.rr.com folks received, opened and clicked through to the results.   I contact Deliverability support on Thursday and they thought the emails might have been caught in the Roadrunner's rate limiting. Another person had contacted support for the same issue with Roadrunner addresses. Support saw nothing with the email that should have stopped it - very similar to the first notice. Support thought the emails would go out over the course of the next couple of days.   Well unfortunately, they never went through and they have now bounced as Undeliverable. I have another notice that I will send out tomorrow or Monday to the same list and these people that didn't get the last notice NEED to get this coming notice. It seems pretty clear that Constant Contact and Roadrunner aren't playing well.    I'd really love some help. Kim     ... View more