About usad6003

So far, it looks like it may be fixed for the cfl.rr.com domain - 37% opened and no bounces so far, although it did take 2.5 days for the Undeliverables to show up last time, so another 1.5 days to go... ... View more

I spoke to Kevin on the Deliverabiity team last night and he said the RR rate limitation problem had been fixed yesterday morning.  So I sent out a test email to all my RR contacts. A few have opened it this morning and they were previously showing as Undeliverable, so it does look as though it's fixed. I'll continue to monitor thru the day. Thanks for the system status link - I didn't know about it, but it sure is useful! ... View more

@Nichelle_M    @Caitlin_M told us at 11am this morning that the Deliverability team were aware of this clearly widespread problem with Roadrunner contacts.  Do you have any update on status, and when we can expect a resolution?  Several people are holding off sending emails, and it's getting on for a week since this first manifest itself.  Thanks! ... View more

No luck yet - I had another scheduled email go out to all my distribution list on Friday, and once again it bounced all the Roadrunner accounts as Undeliverable. There were some outages in Florida with Brighthouse/Spectrum on Thursday, but that impacted cable TV, not internet, so I don't believe that had anything to do with what we're experiencing with email. I'll try with the CC Deliverability team on Monday, and will let you know what they say. ... View more

I've just had exactly the same thing happen with all my Road Runner contacts in the domain @cfl.rr.com. I contacted Road Runner support and they sent back a response that seems to indicate it's a rate-limiting issue.  "If you're finding that your server is being rate limited (and the reason is not due to too many recipients per message), the most likely solution available to you will be to have the party responsible for your server apply for enrollment in our feedback loop: http://feedback.postmaster.rr.com/ " This must be something new as I've been sending to these recipients for years with no problem before. Please fix it, CC !   ... View more