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About SabrinaK203
SabrinaK203
Member
since
10-04-2017
06-20-2022
21
Posts
8
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0
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11-28-2021
12:37 PM
Then after posting above comment, I go to read his your feedback is processed. As I start to read one of your annoying pop ups days would you like to answer a survey on your experience with an option to click yes after I finish reading which I clicked. Immediately the article disappears, that I'm reading, and the survey pops up now, interrupting me. Then the way your survey is formatted, you can't see the "next" or "enter" button, after the first question. I simply had to hit the back button to get out, and get back to my comments. This has been an issue with your surveys, having incorrect formatting, especially from cell phones, for as long as I can remember, since I've been a client.
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11-28-2021
12:19 PM
I am very disappointed that I'm not able to find previously written emails. I was looking for one I wrote and sent a few times on Marietta wines, and it said there's nothing. I admit I'm looking on my cell phone, and I must say your services over the cell have always been bad, vs computer. Then I noticed you have a charge to archive an email. Did this mean you will now start deleting old emails if we don't pay for that? Already you are more expensive than , whom I maintain a relationship with, as well.
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02-08-2021
05:12 PM
I agree, I struggle with this too. I often have to keep a few pages logged in separately for constant contact. It's annoying, yes.
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02-08-2021
05:07 PM
Not sure why they just sent me a notification that this is now open for voting??? What are we voting on? I never heard any replies to my comments or recent questions.
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02-05-2021
11:59 AM
The new change has made it very hard to find and edit my lists I use. I never got set up in segments because I've got too many clients now to take the time one by one to go through.
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02-05-2021
11:51 AM
Big problem in the software. I found out that even if a client opens an Email, they may STILL get the reminder email; the one that is set up to send if a client DOES NOT OPEN. How annoying for my clients. I would be Very agrivated by that with all the junk coming in my email. In fact it may be why some have unsubsidized. I first noticed it on occasion with myself. But yesterday it clearly happened with a colleague who gets my subscriptions, and I've noticed clients who open, and then open a reminder they should not have gotten. I've wanted to call and ask about this flaw in your software, but didn't have time to interrupted my day and sit on hold. This is NOT good and makes constant contact a little too constant! My colleague expressed, I'm putting too much trust in your company, and why he no longer uses constant contact.
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10-17-2020
12:16 PM
I was on main site login...but I've not had issue again and by next morning it was fine. I figured maybe you guys were working on site and I failed to see notification.
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11-21-2019
06:02 PM
I don't like the new format. I used to click on a customers name and I could see not just the one open, but all their history of opens. Now I cannot, it just takes me to a customer details page (no history of opens). Also, you should really have it where we can sort opens by name alphabetically so as to see more easily how often certain people are opening the same email.
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10-10-2019
03:59 PM
It's REALLY annoying that I cannot search campaigns! I put a complaint or two in about this a while back and it's still not resolved. I just searched for a campaign I did on Bellacana wines and searching the word Bellacana results in nothing, however I know I sent an email on it May 16 (after hand searching through your calendar). I complained about this over a month ago! Rediculous it's not fixed yet. Sorry, I don't have time to dig right now to find the ticket number for your rep who agreed it was a problem on your site.
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11-28-2018
03:08 PM
It would be nice to be able to sort opens by Name so that one can quickly and conveniently view how many times a particular client viewed an Email.
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10-15-2018
03:22 PM
It would be VERY helpful if one could go into a scheduled resend and edit perhaps the subject or any aspect of the body. Also, in the quicksend option, it would be nice to be able to at least ad a quick note, or edit subject, or some aspect of body
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10-10-2018
07:40 PM
I just tried to provide feedback about your calendar review but could not finish or get to page 2 because it was covered by my menu bar at bottom of my screen. Useless!
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08-21-2018
05:24 PM
I had the same problem more than once, and no one told me about a confirmed opt in setting? All I know is my customer missed the email request to re sign in, can't find now and has no time to look for it but wants to be in E-list. Rep told me my only other option for them getting back into E-list is if I have a subscribe button on my web page (which I don't use much) but THAT was NOT easy, and never got it done because both the constant contact tech nor my Yola site tech new how to connect it up even though they say it can be done. Still not done. No time for all this reading and researching how to do this. There should be more options for helping someone resubscribe without a button on a website. Thanks.
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08-21-2018
05:19 PM
8 Kudos
You could ad a quick note / have a quick edit
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08-20-2018
01:33 PM
Also, it definitely looks like spam to any of my recipients servers with characters like this in the subject line. Really bad. Also, I do not see how to edit my already posted feedback. In being annoyed here, I mispelled Constant Contact.
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08-20-2018
01:28 PM
I sell wine, and often use french / European words /names in the subject line. Lately I've had a few of these Email subject lines be with weird characters, for example instead of Chateauneuf du Pape, I get Châteauneuf-du-Pape, or for the simple word Rosé I instead get Rosé. This is rediculous that they do not have this corrected yet and require me to go find something called a UTF8 which is something I am NOT interested in. The agent offered nothing to me for this dumb issue (making me look ignorant in my emails having to spell things the American incorrect way). I wonder if Mail Chimp has this issue?? I thought Constant contact worked with an international market place.
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