About Brian_H

Hello @KenD644,    Thanks for joining us in the Community. For these kinds of topics, its advised to reach out to our Account Review and Deliverability team directly. For hours and phone numbers please click here.  ... View more

Hi @Lilyt17,    Thanks for joining us in the Community. I certainly understand the concern with what has occurred so far to generate new sign ups. Which browser do you currently use and are you attempting to connect with your personal page that's attached to your business page where you'd like the join my list app to appear?  ... View more

Hi @SynchroNet.Net    Thanks for joining us in the Community! We certainly understand why its frustrating when your video thumbnails don't appear for your readers. Are you currently seeing any specific error message when trying to insert the video? What is the link to the Vimeo video and is this video is currently private? We will attempt to replicate on your behalf. ... View more

Hello @TamsenC,    Thanks for joining us in the Community. I can certainly see how this would be useful. You are more than welcome to use the suggestions listed above and I'd be more than happy to pass along your feedback to our engineers.  ... View more

Hello @NHMA13,    It sounds like you may be on the Contacts > Reports page. To find people that have not opened you can either create a new segment as shown here, or simply view the reporting by email from the Reporting tab and use that information to create a list. If it would be more helpful, we also have a video tutorial on how to create a Did not open report over time linked here. Please let us know if this helps!  ... View more

Hello @SarahH719,    Thanks for joining us in the Community! We certainly agree this can be helpful to make sure this email gets opened by as many people as possible. Although you are not able to activate the automatic resend to non-openers once the email has been scheduled, you are still able to easily resend the email to the non-openers once it has been sent. You can follow the steps located in this article in order to accomplish this.   We are more than happy to pass along your feedback to our developers for future additions!     ... View more

Hello Daytoncyclingclub!   Thanks for reaching out to us in the Community. Are you referring to adding emojis into your forms and polls within your campaigns or in your sign up forms? If so, at this time the only place where emojis are supported is within the subject line of an email campaign created in our third generation editor. For more information on this please click here. We are more than happy to pass along this feedback on your behalf. Please email us here social_support(at)constantcontact(dot)com with your username and a reference to this post so we can send it over to the appropriate team.    ... View more

Hi @MargaretB96,    You are very welcome! I am glad that I was able to help you with your Instagram link. Please let us know if you need further assistance!    ... View more

Hi @MargaretB96,    Thanks for letting us know. Once you copy your Instagram URL into this box, if you click anywhere outside of the box and click save at the top of the page, it normally will save what you put in. If not, please confirm which web browser you are currently using as well if you have attempted to refresh your page or simply logged out and logged back in.  ... View more

Hi @RosieL,    Thanks for joining us in the Community! We certainly understand why it would be helpful to have this feature available to your emails and it can be important. We will add your account to the current request list as well. We also appreciate your feedback on the survey tool and will pass this along to our development team. ... View more

Hello Heidi,    Thanks for joining us in the Community! We certainly understand that these emojis look better in color. We would be more than happy to look into this for you. Could you email us at social_support(at)constantcontact(dot)com with which email client(Outlook, Gmail etc.) you are using, which emojis you are trying to use and with any screenshots you are able to provide.  ... View more

Hello @kelseym4,    Thanks for joining us in the Community! We certainly understand how helpful it can be to include GIFS into your campaigns to help increase engagement. However there can be some challenges with GIFS with certain email clients. For more information on this please click here.  ... View more

Hello Bob!  Thanks for joining us in the Community! We'd be more than happy to look into this for you. Please email us at social_support(at)constantcontact(dot)com with your current username, which campaign you are working, text version of the code you are trying to use and a reference to this post.  ... View more

Hello Saraluck9090,    We are thrilled that you found this material helpful. Please let us know if we can help you further!  ... View more

Hi @MattPack9160   Thanks for joining us in the Community and for your feedback! Although this feature isn't currently available in our product,  we suggest visiting our Marketplace, where we advertise many different sign-up form integrations that may have the type of functionality you were looking for regarding being able to redirect to a thank you page. In the meantime, we will pass along your feedback to the appropriate team that you are interested in this feature.  ... View more

Hi @RussK35, Thanks for joining us in the Community! I can certainly understand why you would like to edit the thank you page after a contact joins your list. At this time,  this page is not editable within our product and I apologize for any inconvenience this may cause. Our product teams are collecting feedback and I would like to ask what type of information you would like to see on this page or what areas of the page you would like to have access to edit. You are welcome to visit our Marketplace by clicking here, which has many different integrations available for our customers,  including sign-up forms which may have the editing abilities you are looking for. ... View more