Hello @KierraT35 ,
I got our logo removed from your account's email and landing page footers. You should see this reflected in all emails you're working on. This won’t retroactively apply to emails that have already been sent out, as the logo was part of the coding received in your contacts' inboxes. However, any upcoming resends of already sent emails should exclude the logo, just as new emails will.
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Hello @ElizabethO7 ,
If the video site's API is unable to provide the thumbnail desired, or if there's an issue with importing the particular video link, then the best workaround would be to generate your own thumbnail image to link the video to. This is how you'd get to "upload a custom video thumbnail."
There's 3rd party sites and other programs that can be utilized to also add a play button overlay on your image, prior to uploading and inserting into your email.
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If you wish to use HTML to build your email, we'd advise using the custom code editor. The regular email editor cannot have its HTML accessed.
If you're interested in seeing this feature potentially added to the regular email editor in the future, please vote on the feedback thread regarding HTML in the editor.
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Hello @RobinaB9 ,
If you're having issues with authentication, I'd recommend reaching out to our Deliverability team so they can investigate.
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Hi @NgocT15
Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you this weekend.
I'm sorry that you are experiencing this issue. Can you please send your username, the name of the email you are working on, where you are trying to insert the links and any other information to social_support(at)constantcontact(dot)com so that we may look into this further for you?
Thank you for choosing Constant Contact. Have a great day!
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