I've just discovered that once someone has accidentally unsubscribed (which is way too easy to do and happens almost every time we send out an email), and then successfully gone through the resubscribe process, they are not automatically re-added to any lists they had previously been on. So, is there a way to get a list of people who have previously resubscribed so I can go back in and manually add them back to lists they're supposed to be on? Thank you.
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Hello @Naples_Bridge_Center ,
You can go into the 2024 list, click the top-most checkmark box to select-all the contacts, then click the Actions button at the top. Select the Remove from list option, and select the 2023 list to remove all contacts in the 2024 list from the 2023 one.
For step-by-step and visual guidance on this process, please see this article for removing contacts from lists.
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I've just discovered that once someone has accidentally unsubscribed (which is way too easy to do and happens almost every time we send out an email), and then successfully gone through the resubscribe process, they are not automatically re-added to any lists they had previously been on. So, is there a way to get a list of people who have previously resubscribed so I can go back in and manually add them back to lists they're supposed to be on? Thank you.
... View more
