Methods for Uploading Contacts

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If you're feeling more confident after reviewing the ins-and-outs of the Contacts page in your account, it's time to upload your contacts!

Why should I upload contacts?

Uploading contacts is essential for effective communication and organization. There are many methods available and understanding the advantages and limitations of each method can help individuals and organizations choose the most appropriate approach for their specific circumstances.

What is the right method for me to upload my contacts?

When it comes to uploading contacts, there are many different ways you're able to upload them, so choose which method works best for you. If you're just starting out, you have the option to manually import and type in your contacts; however there are ways to automate this process if you have a larger list. Keep in mind, you can use:

• A spreadsheet or file
• Business software
• An email provider
• An email marketing platform
• An ecommerce platform
• A payment processer
• An event marketing platform
• An online survey tool 

If you are importing a spreadsheet, take a moment to ensure the contact file is formatted correctly and in an acceptable format. We accept .XLS, .XLSX, .CSV, .VCF, and .TXT files. 

If you have contacts stored in your personal or business address book from an email client, you can use our tools to bring over your contacts from Gmail, Outlook, or other various email providers.

No matter what method you’re using, you will need to agree with our email permission policy. In short, these contacts have given you either express or implied consent to contact them through email. We do not permit the upload of purchased lists.

If you have previously used another email marketing provider, you can upload a list of unsubscribed contacts. Even though you are contacting them through a different provider, these contacts have stated they no longer want to receive emails and you still have to respect their request.

Contacts can be stored in lots of different places, and we can help you consolidate them. We've integrated with the most popular third-party sources to give you the tools to automatically import and sync your contacts through an app or plugin.  If you're using an integration, we’ve got you covered.

There are integrations available with multiple business software and eCommerce platforms that automatically sync your contacts.

However you decide to upload your contacts, once it’s done, it’s time to create your first email!