Need more template options

You should have more templates for the different Holidays available or a plain text option

212 Comments
JaymieE4
Occasional Participant
i'm using Constant Contact because it's the only one that offers event management AND newsletters but your templates/designs are downright unattractive and unless I pay hundreds of dollars or learn HTML there is nothing I can do about it. other vendors offer MUCH nicer looking designs as part of the standard subscription
Hannah_M
Moderator

Thanks for your feedback. Because all templates can be customized we did narrow it down to be more streamlined. Can you tell me more about what templates you are looking for that you aren't able to find?

OrcaTec
Participant

The HTML is a NIGHTMARE.  I use a pretty basic template for a single-column email newsletter (I wouldn't mind getting fancier, but there's nothing professionally appropriate in the CC Template Library). As I'm trying to copy and paste, or even just type information in, things get moved around, font sizes change, colors change.  If I could put spaces between bullets, I absolutely would, but unlike in, say, WordPress, Constant Contact won't hold the style.

 

I'm with JaymieE. If I could find something better, I would go there. But Salesforce is just as bad (if not worse), so I'm staying, but cursing you on a pretty regular basis.

NickL429
Participant
We Do Fixer Uppers and All Construction/Lands.
Hannah_M
Moderator

Hi Nick,

Thanks for posting. Are you looking for feedback on a specific email? If so, share it on our Critique My Campaign board!

 

Please let us know what questions we can help with! 

EvelynB74
Participant
I have to say I'm not happy with the new Toolkit layout. Why is this being implemented? What was wrong with the old one? Where are all the holiday type templates? I manage over 60 CC accounts for clients and I have to say I'm really not happy about this. It looks more like Mail Chimp to me which I refused to use :frown:
Hannah_M
Moderator

Hi Evelyn

Thanks for your feedback. Toolkit is meant to be an inclusive version of the individual products customers are used to. There is nothing wrong with the older layout, this is just an update! We do have less templates available right now but you can always customize one for the specific holiday you would like. Have you tried looking for stock images to match a holiday? You could plug those right into any template to use moving forward.

 

Thanks again,!

TimD002
Participant
Template looks like Multibriefs ad units
Hannah_M
Moderator

Thanks for sharing this feedback, can you give us an example of what this layout would look like?

ErichT84
Participant
WHERE ARE ALL THE TEMPLATES?
Hannah_M
Moderator

Thank you for posting, can you tell me more about the templates you are looking for? We've got lots of Email templates available for you!

ScottT466
Occasional Participant
...It's like there's no menu, no choices, no home page ???
Hannah_M
Moderator

Hi Scott,

Once you have chosen to start a new camapign you will see the available templates! Are you looking for a specific one I can help you find?

KarenK30
Participant

- Feedback button is hidden in contacts - should be everywhere! - Want more creative templates like the one of the shopping bag under retail. Please get creative!!! You are a creative company!!! - After an e-mail has been created and archived, the formatting of the archived e-mail is sometimes not cohesive and formatted nicely - it's off or uneven.

KathyC1723
Participant
Can't locate Small Business Saturday templates
CraigD63
Regular Participant

Can someone please add a basic business template that allows the ability to left justify an email?  Seems very basic and wanted by your users.  I would hope you could easily add this....

Hannah_M
Moderator

Hi @CraigD63 

At this time you cannot force an email to be on the left of an email client but you can left justify the text within the template. To do this you will want to go into each block of content and align the text left.

 

If a user gets an email and has a larger window the email will be centered. 

 

Thanks for sharing your feedback on this!

BobC78185
Participant

OMG you folks need to update your templates more than ever. Seriously old, outdated, and ugly. This was apparent to me at Christmas when I couldn't find *any* templates that didn't stink. It is what made me shop around. UPDATE OR LOSE !!!

MicheleM68
Participant
I like this site, however I don't understand why pass holiday's and events stay on the site.I feel like It limits my choices. Halloween, Thanksgiving, Christmas, New Years etc. are all OVER and have been over for months. As a customer I feel the site needs to be updated more often. I am a Cafe that likes to send my emails according to the holiday or season. I send over 700 emails a day...the emails are my daily breakfast and lunch specials. Thank you
AlexandraS84
Regular Participant
I have been a client of Constant Contact for a little over a month now. Our company is looking forward to utilizing this tool to communicate with our clientele and generate new leads. Charged with the task of learning this software, I have enrolled in numerous webinars that I am grateful your company has made available to new users. There is always a learning curve when using a new tool; however, the tutorials, webinars and community forums truly have truly been an asset to help us hit the ground running with the handful of campaigns we’ve already sent out in our short membership. In saying that, I would like to communicate my frustration in how disappointed I was to learn today, that the interface the instructors are using in your introductory webinars, are outdated. When I am being walked through the best practices on how to choose a template, there is a whole selection of options that are not available to me as the “new” interface I have is too simplistic. When the instructor is navigating between the emails, apps, and other menu items at the top of their screen, I look to my blank blue bar with sadness. Those options are not available to me. If I wanted to organize my email blasts into different folders, to capitalize on the suggestion of portioning and sending the blasts at different times to gauge my audiences’ best click-to-open rate, I now realize, I cannot. I realize that simplicity can make for a more user friendly experience; however, one shouldn’t negate functionality. This “new” interface has been dumbed down too much. I do hope you re-integrate some of the features you have sadly just rid yourself of. I hope enough people with cry out in frustration as I am now. And I’m a new member!
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