Product Ideas

MasterGardenerFoundation-KingCounty · ‎12-09-2024

Hello, It has come to my attention that when needing to transfer roles among users that you are supposed to update the account instead of changing the role the user has. It would be easier to manage when an organization needs to change account owners or an role that the current account owner can transfer the role to an existing user instead of erasing all the current owners details and forcing them to make a new account. The purpose of having accounts is so that things can be tracked, so it doesn't make much sense to me to have an entire account updated instead of the account role moving. Additionally, you should be able to have more than one account owner, so there isn't a bottle neck in smaller organizations.

JohnP3455 · ‎07-23-2024

Hi, I think it would be nice if an account can have multiple brandkits similar to the feature on Canva as it allows for seamless switching and extra convenience. Thank you!

JayOfferdahl · ‎06-07-2024

Its silly to have to tag every single link manually with utm codes for Google Analytics. Can you just create a setting either at the account level or the campaign level to turn on GA utm code tagging? Lots of other email software tools have this. I am very surprised that Constant Contact does not. Thanks.

Donna_Munsen · ‎08-19-2021

I couldn't even reply to this without jumping through your 'hoop'. I don't care your reasoning. I think we should have the option of opting out. I now have to figure out how this will work with our elderly people who don't have cell phones. Ridiculous! Did your insurance company demand you do this?

Anonymous · ‎08-02-2021

No email option for MFA? Those without a direct phone number / smart phone will have to use another mail service.

ACORN-VT · ‎07-02-2021

Could you please change the length of time it takes to get logged out due to inactivity? I find it kicks me out too quickly and a constantly logging back in. Thanks!

HectorG50 · ‎04-26-2016

Please consider adding as empty trash feature. Fully understand there is no limit but completely deleting campaigns works better. Especially if multiple users use same account. Thank you

BSFA · ‎08-19-2021

We are very unhappy about the MFA policy. We are a ski club, and we have more than 10 coaches that send out emails to their respective teams. We don't understand how we can continue to use Constant Contact for communication if our coaches can't sign in to write their emails. We don't all share a common office, so trying to share MFA details between people, with a shared login seems nearly impossible now. (And FYI, a little more notice would have been good. Now I'm scrambling to set up enough accounts so that coaches can communicate in the next few days.)

NAIRobert-Lynn1 · ‎10-07-2022

Can you fix the campaign folder coding I can't scroll to my campaigns this entire week.

user0855671 · ‎04-29-2024

Detailed information About the contact list

AMFYT · ‎09-23-2020

Hi, It would be great to have the ability to authenticate multiple domains using DKIM. Our school operates multiple divisions, each with their own domain name. I would love the ability to authenticate from all of them as opposed to just one. I'm sure other people would be interested in this feature as well. Thanks!

DavidW9978 · ‎12-08-2020

In Canva, there is a section to create a brand kit that collects color palettes and fonts and logos into one place. When you are designing, those become easily clickable buttons. Having a feature like this for creating emails would save a TON of time.

PAULH30 · ‎09-07-2018

When are you going to bring in 2 factor authentication. I think you should as its quite important!!!

DebraO58 · ‎04-27-2022

PLEASE PLEASE PLEASE make the default view for the Accounts tab in the Partner Console "sticky." That means I can select "Managed accounts" for our Partner Console JUST ONCE and it will remain the default view. I do NOT want to scroll past the many unmanaged or cancelled accounts every time I click on the Accounts tab. Thank you.

L65046 · ‎04-26-2023

When I first signed up this was included with a basic subscription. This is nickel and dime crap that I can get included with other services so it looks like I will cancel again. Thank you.

DianaS415 · ‎12-01-2023

Why wait to send the code for a button push? Why not just send it automatically? And how can I turn this off?

JohnR26 · ‎03-06-2023

It would be extremely valuable to have the option to set contact lists as private and/orhave the option to restrict access to users. For example, I may want two of my users to have access to all of our internal contacts, but want only one of them to be able to access our external/client contact lists. The implementation of this solution would significantly enhance organizational management and security, thus elevating the value proposition of this platform.

SANDAPT-JM · ‎11-02-2018

...and when I click on the "x" in its upper right-hand corner, it opens a new tab in my Firefox browser. The tab contains nothing. I pay good money for your product and hate seeing Facebook product ads or any other "advice" ads while using it. Please get rid of this useless, annoying feature or tell people how to turn it off. Thank you.

DonP711 · ‎05-01-2020

We need to have more than 10 users. Please give me a call to discuss.

RuppSafety · ‎12-07-2021

Folders on redesigned campaign layout. Not happy with random updates. I am not happy about Constant Contact doing random updates and not letting the customer know. We do not get any e-mails letting us know about any updates and once we log in the next day everything is different. I also think there should be an option if we want to update or not just like our cell phones on the app store. I prefer my folders being on the left hand side where they were because it is easier for me to go back and forth, as you can see I have a ton of folders because we represent 10 product lines. In the future I would like to see customers being able to update if they want to and also getting an e-mail beforehand so we are not blind sided. This is the second time now that I have logged into CC and something has changed without me knowing before hand. *If there is a way to go back where my folders can be on the left hand side please change it.* Please take this in consideration. Thanks, Ryann Rupp - Rupp Safety Associates, Inc.

Product Ideas

Multi-User: Ability To Have Multiple Account Owners

Create multiple Brandkits

Want Google Analytics UTM Option for Email Campaigns applied automatically

Ability to un-enroll from MFA

Use Email As An Option for Multi-Factor Authentication

Adjust timing before "Are you still working?" message pops up

Permanent removal from trash

Have more than 10 users for multi-factor authentication

Unable to scroll campaign folders dropdown

contact list

Multi Domain DKIM Authentication

Custom Branded Color Palette

Multi-factor authentication for accounts

Default view for new Partner Console Accounts tab

I have to upgrade to see who opened my campaign?

Automatically send SMS code during MFA login

Hide specific contact lists from users

Turn off pop up notifications in account

Need more than 10 users on Email Plus

Confusion on Folders Location in New List View

Getting Started with Ideas

What's New?