Hello.  I recently sent an email with the wrong embedded link in my newsletter.  I was told I could not make a change to the distributed newsletter/email; however I could send a new email to my subscribers with the new link.    This solution does not work as the content was exactly the same, just the wrong url was hyperlinked to a word.  My hope was CC would allow me to edit the sent email to update the link without having to resend a newsletter.    This functionality would be similar to updating a link on a web page but being allowed to keep the same title and same page. Since my email had 'Having trouble viewing this email? Click here' feature, people who receive the email would click the 'click here' and get the newly corrected link. ... View more

We need a BCC feature for the account to send a copy of every individual email that goes out for SEC government compliance. It must show the actual email content and the actual recipient's email address too. Example: If an email goes out to 20 people in a list, then 40 individual emails go out. This is a must for our industry (anyone dealing with investments and the banking industry) ... View more

I insert photos in every e-mail we send (we are an event florist).  Sometimes I have to create a collage on another site then upload it because the layouts in Constant Contact don't allow for cohesive photo sharing!!  Would love an option to insert a photo collage or slideshow to showcase our floral designs Thanks for the consideration!:smileywink: ... View more

You should have more templates for the different Holidays available or a plain text option ... View more

Other ESPs have Integration with the popular Page Builder plugin for Wordpress, Elementor www.elementor.com. I hope that CTCT is working to do the same. It seems like everywhere is integrated and CTCT always has to have some third-party or workaround to work.  ... View more

This form is not allowing us to customize the fields according to our needs. We want to add a field for people under certain age, a simple check box that's linked to one of our mailing lists, and we don't have that option right now. ... View more

Contacts needed a re-design, but I am not sure why you have removed the Advanced Search feature?! Isn't keeping your contacts list up-to-date a very important part of managing a mailing list, which will increase your open rate? Why yes, it is!  So I don't understand why you would remove the advanced search so that i can no longer look for people who fit a certain criteria so I can remove them when updating our lists.  For example, the only way I can remove people who are no longer members of our organization (and therefore should not receive our emails) was to upload a new list of all current members and tag them with today's date, then do an advanced find for people who did not have the tag and remove them. Now, I can no longer do that!  So there's essentially no way for me to update my lists to remove emails.  PLEASE FIX THIS! 😫Every time something is upgraded, another function breaks or is deprecated. Not good.  ... View more

Please consider amending the quiet hours for the morning to allow for texts to be sent by 8am. ... View more

It would be great if we could have Constant Contact users authenticate using SAML. Right now, there's no way to enforce authentication policy (like MFA) to users with access to the account. Likewise, it would be helpful if we could auto provision/de-provision users using this integration   Hope you can look into adding this feature.  ... View more

Hi! It would sure be great if my campaigns were listed in order of their scheduled send date, WITH the send date showing!!!!! ... View more

I had two contacts that were same person but different email addresses  I deleted one to combine them.  Then your system would not let me change the email on the remaining contact to the correct email of the deleted contact, saying it still existed (even though I had deleted that record).  A search proved it didn't exist. ... View more

We need the ability to center the price within the "Product" Action Block in my email campaign. Can we get this limitation addressed? ... View more

We did a Segment report of contacts who haven't opened an email in 2 years. So we unsubscribed 1,500 of them.. But digging deeper we checked some of the addresses for engagement, and found many had actually Opened older emails recently or even within past year. We chatted with customer service who told us it was a glitch with CC reporting! But now CC has said we can't resubscribe them as a list and have to individually and manually resubscribe the ones who did open emails. These contacts Did NOT opt-out, we Unsubscribed them due to mistake CC did in segment reporting.   Going forward, we would like CC to make it easier to just upload the addresses again of those who WE Unsubscribed that didn't opt out on their own. It is too confusing to our customers to have to resubscribe due to no fault of their own and many would just ignore signing up again. ... View more

We are looking for a feature that allows an email automation based on inactivity. Right now there is an option that triggers an email series based on three specific triggers. We want to see a trigger that creates a series of emails based on someone NOT clicking/opening an email. ... View more

Hi all,   The actual pop up is at least not useful and really basic: Any chance we can add an image or at lease a button (link to landing page)?   Because let's be real: nobody want to subscribe to a newsletter. But propose them something valuable like a PDF and they will freely give their emails.   So, when can we expect to have an improvement of the pop-up? At least being able to put 2 texts beside, choosing different text size etc.   Thanks! ... View more

I’m writing to express my frustration with the latest update—specifically, the new navigation bar,  While cosmetic changes keep coming, long-standing bugs continue to be ignored. These updates are being presented as improvements, but from a user experience perspective—especially for your core audience of 35+—they often feel like steps backward. especially the contacts page now, which has made the platform noticeably less intuitive. Major changes are rolled out with little to NO communication, and locating the Help section has become more difficult than ever. On top of that, I’ve noticed increased lag when switching between screens, which is disappointing given the advancements in technology. And no, it’s not my computer—it’s brand new. I also noticed you’ve removed the in-app link to submit feedback or suggestions. It gives the impression that user feedback has become too overwhelming to manage, or worse, that it’s no longer valued. You continue to push cosmetic updates without addressing fundamental functionality issues, and expect users to simply accept them. From my perspective—and from what I’ve heard from other long-term users—you’re likely losing loyal, experienced customers. And it’s not just due to rising costs. I’ve stopped calling in for support because the experience has deteriorated significantly. Outsourcing support may cut costs, but it has come at the expense of quality. One colleague mentioned being transferred at least twice before getting a helpful answer. Please don’t follow up with discounts or generic apologies—I’m not looking for pampering. What I (and many others) want is for long-standing bugs to finally be addressed. Thank you, A longtime supporter   ... View more

Idea:  do not launch a new interface until it is actually really ready to use ... View more

It is possible to add a  Tik Tok account to social media posts? ... View more

When I upload a vertical image, the editor automatically flips it to a horizontal image and I have to edit it to flip it upright. This creates two versions of the image in my library. Not only is this a pesky problem--surely the image library should be able to identify vertical images--but it must be a file storage issue too. This is not a new problem--this has been a problem for years--but if you're going to try to upgrade, this should be a fix.  ... View more

It would be extremely helpful in the future when Constant Contact is updating the design system or overall site, that Account Owners/Managers would receive an email giving notice of such update; currently it seems that whenever a new version is released, we only see it when we log in and things have changed.  A little notice and summary of the changes in advance would be very helpful.  Thank you. ... View more

We would like to view and export the contacts who are in the queue in a given automated series. ... View more

If you would upgrade your system to just cut and paste from your Word doc, or Pages Doc  into Constant Contact E Mail Campaign, instead of re-formatting the entire document word by word, I'm  Not as concerned about the actual font but the margins look terrible unless you manually and laboriously enter in each word and split the screen to get margins look aligned on both sides . This is Very Basic and should not be an issue. I spent a long time with your customer service Rep who advised there was no way to keep the margins by cutting and pasting and that it would all have to be entered manually.   Hard to believe that is still the case in this type of technology.   ... View more

Hi - Our weekly newsletter sometimes contains long links. It would be so much easier to evaluate our data if you'd turn the line on the link. Or make it a table with moveable cells, or offer a downloadable CSV table. ... View more