Hello all! Does CC have the ability to address email campaigns to a BCC field instead of the TO field? At my company, we use distribution lists extensively to send email to many employees and we’d like to be able to address our campaign to, for instance, everyone who works for our company in southern California. Internally we have a group that can distribute that email appropriately but if Constant Contact sends the initial campaign to SoCalEmployees in the TO field, people who reply will frequently accidently “Reply to all” especially from mobile devices. To prevent that we’d like the SoCalEmployees to be populated in the BCC field meaning that any reply would only go to the designated reply address. Any ideas?
Hello @DavidD7524 ,
All emails sent through us are treated as being sent directly to the contact, so even if they reply all their message would only go directly to you.
If you send an email through us to a distribution list, then that distribution list forwards the email to a group of people, we aren't able to control that since it's outside of our system. In that regard, you'd need to change how the dist list forwards emails on, in order to have the forwardees be BCC'd.
Edit: If you're using a dist list as your sending address, then the forwardees may also be able to still "reply-all" to some degree, but ultimately this is something that'd depend on the receiving servers / email programs and how they're setup to function.
Ok, if the dist list is in the “to”, it stays in the “to” when it is distributed. And if the dist list is in the “bcc”, it stays in the “bcc” when it is distributed. Can Constant Contact support having a bcc field, if no, then that is that! 🙂 😊
Fom Compliance reasons BCC isn't allowed for emails sent through us, all sendouts can only be treated as direct sends.