Changing Series Trigger in an active automated email

[JoanB85]

I can click on the existing file, and it would open the window to choose another file or add additional criteria, but the whole form is grayed out. I cannot click on the other file I would like.

[Nick_S]

Hi @JoanB85,

It sounds like you're using our legacy automated email series. After it is made active, the only thing that can be edited is the emails within the series. I can understand how it might be confusing if you are able to reach the Automated Campaign settings and then not be able to change anything. I'll forward that feedback to our developers for review.