Automations Triggers

JoanB85 · ‎08-30-2023

I can click on the existing file, and it would open the window to choose another file or add additional criteria, but the whole form is grayed out. I cannot click on the other file I would like.

Nick_S · ‎08-30-2023

Hi @JoanB85,

It sounds like you're using our legacy automated email series. After it is made active, the only thing that can be edited is the emails within the series. I can understand how it might be confusing if you are able to reach the Automated Campaign settings and then not be able to change anything. I'll forward that feedback to our developers for review.

Content Manager

Elevate your marketing with Constant Contact's Professional Design Services! From eye-catching email templates to custom branding and social media graphics, our professional design services are tailored to boost your business's impact and engagement.

NYLATalent · ‎02-22-2024

I'm curious to know if the development team is working on making the Series Trigger editable for active automated campaign. And if so do you have an ETA.

Because as of right now, we have to keep recreating automated emails each time we want to add a list which is totally convoluted.

Changing Series Trigger in an active automated email

Why Picking the Right Fonts for Your Emails Matters

The Unintentional Humor of Spam Emails

How to Create Images of Multi-Page PDFs

Just Getting Started?

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Automations Triggers

Automated Email Series

Automated Email Series Trigger