Enter the Share Your Success Sweepstakes 2024 For the Chance to Win Great Prizes!

Changing Series Trigger in an active automated email

JoanB85
Rookie

I can click on the existing file, and it would open the window to choose another file or add additional criteria, but the whole form is grayed out. I cannot click on the other file I would like.

2 REPLIES 2
Nick_S
Administrator
0 Votes

Hi @JoanB85,

 

It sounds like you're using our legacy automated email series. After it is made active, the only thing that can be edited is the emails within the series. I can understand how it might be confusing if you are able to reach the Automated Campaign settings and then not be able to change anything. I'll forward that feedback to our developers for review.



Content Manager

Elevate your marketing with Constant Contact's Professional Design Services! From eye-catching email templates to custom branding and social media graphics, our professional design services are tailored to boost your business's impact and engagement.


NYLATalent
Rookie
0 Votes

I'm curious to know if the development team is working on making the Series Trigger editable for active automated campaign. And if so do you have an ETA.  

Because as of right now, we have to keep recreating automated emails each time we want to add a list which is totally convoluted.  

  • Avatar

    Featured Article

    Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

    Using Sections while designing your marketing email not only increases your own efficiency but helps you to deliver a more friendly, organized message. Check out some of the key benefits of using sections in email.

    See Article
  • Avatar

    Featured Thread

    Casual Conversations: What's your go-to playlist?

    If you listen to music while you work, share your playlist below so we can be inspired and maybe find some new music!

    View thread
  • Avatar

    Featured Thread

    Share Your Success Sweepstakes

    Share a success story from the last year and be entered for a chance to win great prizes!

    Enter now!
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
DEC 12
Ask Us Anything: Your Digital Marketing Questions Answered
2PM - 3PM EST