Deleting and re-adding contacts to a list

SOLVED
Go to solution
KristinaE234
Occasional Participant

There have been a lot of changes to our clients over the past couple of years. Can I delete all of our contacts and then add them back in (with an updated list)?

1 ACCEPTED SOLUTION
William_A
Moderator

Hello @KristinaE234 ,

 

Yes this is totally possible. Keep in mind that individual list memberships won't be restored upon the upload, so if you have multiple contact lists you may want to make sure you're re-uploading each list individually. If you just use a singular list for your sendouts, then this is a moot point.

 

Any contacts that you previously had will simply re-upload and not contribute toward your overall contact total. 100% brand new added contacts included in the reupload will count as new contacts, which may impact your grand total monthly contacts. 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

2 REPLIES 2
William_A
Moderator

Hello @KristinaE234 ,

 

Yes this is totally possible. Keep in mind that individual list memberships won't be restored upon the upload, so if you have multiple contact lists you may want to make sure you're re-uploading each list individually. If you just use a singular list for your sendouts, then this is a moot point.

 

Any contacts that you previously had will simply re-upload and not contribute toward your overall contact total. 100% brand new added contacts included in the reupload will count as new contacts, which may impact your grand total monthly contacts. 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
KristinaE234
Occasional Participant

Thanks, Wiliam!

  • Avatar

    Support Tips

    Social Media

    "There's a multitude of ways to engage your audience through us using your social platforms - via ads, social post metrics, email links, and more! " - Will

    See Article
  • Avatar

    Support Tips

    Call-To-Action Links

    "Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin

    See Article
  • Avatar

    Support Tips

    Welcome Your Audience

    "Greet new contacts with one or more automated Welcome Emails depending on their interests or your business goals." - Nick

    See Article