Error message on scheduling page 4/14

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GLTW
Regular Participant

Error message on scheduling page 4/14

There is no option to choose which group (s) to send the email. Also, when I click "Schedule" I get an error to correct the problem, but nothing stands out as a problem.

1 ACCEPTED SOLUTION
William_D
Moderator

Hello everyone, the engineers have stated the issue should be resolved by now. If you're still seeing the red banner and lack of contact list selection, please create a new thread so we can track separately and investigate further. Thank you for your patience while our engineers resolved this.


William D
Community & Social Media Support

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Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.

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24 REPLIES 24
HollyJ9
Participant

I talked to support and they are dealing with an outage. All accounts are affected. I was told it should be working again soon.

CornerstoneSolutionsLLC
Occasional Participant

I'm creating a campaign, but it never allows me to add a contact list.  Then when I try to send, it shows error as though I don't have a subject line, but I do.  Is the site not working right now?  Is there an upgrade or change in process I'm missing?

CornerstoneSolutionsLLC
Occasional Participant

customer service said it was a site wide problem that should be fixed soon

 

William_D
Moderator

Hello everyone, the engineers have stated the issue should be resolved by now. If you're still seeing the red banner and lack of contact list selection, please create a new thread so we can track separately and investigate further. Thank you for your patience while our engineers resolved this.


William D
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.

View solution in original post