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Error message "Unable to save campaign (try modifying message settings first)"

MARYR659
Occasional Participant
‎01-09-2022 09:35 AM
‎01-09-2022 09:35 AM

Is anyone familiar with this message "Unable to save campaign (try modifying message settings first)"

3 REPLIES 3
Zoe_H
Employee
Employee
‎01-09-2022 10:20 AM
0 Votes
‎01-09-2022 10:20 AM

Hello @MARYR659,

 

Thank you for reaching out to the Community! Yes, that error message is something we have seen before. To fix this, please try removing the hidden space after the zip code in your email footer and scheduling page. Thanks! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
MARYR659
Occasional Participant
‎01-09-2022 10:33 AM
0 Votes
‎01-09-2022 10:33 AM

I'm not able to select a list, they are not highlighted.

Zoe_H
Employee
Employee
‎01-09-2022 11:02 AM
In response to MARYR659
0 Votes
‎01-09-2022 11:02 AM

Hello @MARYR659,

 

It does look like you are in a trial account, to send to more contacts please upgrade to a paid account. 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

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