How does one remove a Social Sharing button (i.e., Twitter) when sharing an email to Facebook?

JaneMG
Member

Specifically, I want to remove this Twitter icon that appears in the header of a shared email.twitter_icon.jpg

 

Our group does not have a twitter account, and I care not to have this icon made available. If there is anything I can do, please let me know. I'll be incredibly grateful.  Thank you. 

6 REPLIES 6
Zoe_H
Employee

Hello @JaneMG,

 

I do apologize for any inconvenience but we do not have an option to remove that social media icon, as it appears that link goes to the customer's profile. I do apologize again and will gladly submit this feedback. Thanks! 


Zoe H.
Community & Social Media Support

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JaneMG
Member

I really do not want to have a Twittter link on emails that I share. Thank you for submitting this to the appropriate concerns.  Thank you! 

JaneMG
Member

P.S. I have tested this by sending to another email account that I have.  I have deactivated my Twitter account, so hopefully it will not be associated with my profile any longer. 

Hello @JaneMG,

 

Of course and that is good to hear, have a wonderful weekend! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
JaneMG
Member

The icon still appears when I copy a constant contact link.  Surely there can be a feature request to allow turn off/on. 

There is an existing feature request on the devs' radar, regarding the removal or enhancement of these elements on the permanent URL page for emails. As the issue has already been tracked for your account, if and when there's an update our devs will notify you directly.


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William A
Community & Social Media Support
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