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How to forward a Constant Contact email

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Contributor

How to forward a Constant Contact email

Has the issue with forwarding a constant contact email been resolved yet?

I have people who want to forward their emails to others, but the graphics either disappear or get shifted.

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Moderator

Re: How to forward a Constant Contact email

Hi @AmyD5564 

 

I apologize your contacts are seeing display changes. This is an experience that has not yet been resolved. It is however something we are continuing to troubleshoot. If you can please email us at social_supprt(at)constantcontact(dot)com with the following information we would be happy to track this experience in your account:

 

  • The display issues you're seeing (stretching, colors, etc)
  • What email client was the email forwarded from
  • What email client was the forwarded email received at
  • A copy of the forwarded email to your case

 

In the meantime, including a view as webpage link in your email is a helpful workaround in the meantime. This URL allows users to view your email without any changes from a contact's email client.


Frankie.P
Community & Social Media Support

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