Managing contacts on multiple lists

[Rose2022]

If I have 1 person in three different lists, will they count toward our amount of contacts as 3 people, or just 1?

Thank you,

Rose

[William_A · Accepted solution]

Hello @Rose2022 ,

Unique contacts are determined based on unique email addresses. A unique contact in multiple lists would just count as a single contact for all intents and purposes, such as billing and sending.

See also:

Active vs Inactive Contacts

How Billing Works