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On List but Not Getting my Emails

PSavino
Occasional Participant
‎10-01-2022 10:26 AM
‎10-01-2022 10:26 AM

I have 2 email address that are "subscribed" and on my Contact List but not getting my Emails.

 

They have "hotmail" and "yahoo".

 

What do I do????

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1 REPLY 1
Zoe_H
Employee
Employee
‎10-02-2022 10:39 AM
‎10-02-2022 10:39 AM

Hello @PSavino,

 

Please take a look under engagement to see why they are not receiving your emails. If it just says sent but not opened under engagement, then they are receiving your emails fine they are just not opening them. It could also say bounced, take a look at our article here to see what their bounce message means. 


Zoe H.
Community & Social Media Support

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