Opt out of only certain lists not everything

MaggiJ8 · ‎08-18-2017

In Constant Contact is there a way so that the constituent opts out of certain email lists and not everything. Now it is set so that if they opt out they cease getting any emails. We would like it so that if they only want the Volunteer or the Research Mailings, they can opt out of the main Newsletter but continue to receive just the newsletter they want. Is there a way to do this?

Adrienne_B · ‎08-19-2017

Hi @MaggiJ8

Thank you for reaching out to the Constant Contact Community. That's a great question. And yes, they can select specific lists. You will want to edit the Update Profile Form. Once list selections are implemented on that page, they will also display on the unsubscribe request. You can find instructions on the process here. Please reach out to us here if you have further questions. We can also be reached through the following channels.

Adrienne B.
Community & Social Media Support

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CliftonM8 · ‎05-01-2020

Great information. I just got off of customer service and the rep had no clue how this could be done! Looks like more training is needed.

Zoe_H · ‎05-01-2020

Hello @CliftonM8,

Thank you for your feedback, we do apologize for the experience you had over the phone. We appreciate your input and will review it. Have a wonderful weekend!

Zoe H.
Community & Social Media Support

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