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Removing Unsubscribe Option

HollyC570
Participant
‎06-01-2021 02:58 PM
‎06-01-2021 02:58 PM

Is there a way to remove the unsubscribe option?  Thank you

0 Votes
3 REPLIES 3
William_A
Moderator
Moderator
‎06-01-2021 05:16 PM
‎06-01-2021 05:16 PM

Hello @HollyC570 ,

 

For legal and Compliance reasons, we must include unsubscribe links in all customer emails sent through us. Therefore the unsubscribe link cannot be removed.


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William A
Community & Social Media Support
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0 Votes
BonnieH120
Participant
In response to William_A
‎03-03-2023 06:28 PM
‎03-03-2023 06:28 PM

How about for internal employees? Is there a way for me to validate their email addresses and indicate that unsubscribe isn't necessary nor appropriate for my staff members? 

0 Votes
Caitlin_M
Administrator
Administrator
In response to BonnieH120
‎03-04-2023 10:06 AM
‎03-04-2023 10:06 AM

Hi @BonnieH120. As Will mentioned, unsubscribe links must be included in all emails regardless of the type of recipient. They cannot be removed.

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Caitlin M.
Community Manager
0 Votes
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