Scheduling Tweets Error Message

MarenW9
Occasional Participant

Scheduling Tweets Error Message

I continue to received this error message when a scheduled tweet does not go out. "User is over daily status update limit". Sometimes I can hit the retry button and is works, but not every time. I schedule 1 or 2 tweets a day....no more than 7 in a 5 day period. I live tweet at most another 3 tweets a week. MANY accounts schedule and live tweet more than this. This is an issue when I use Safari as well as Chrome. This is NOT an issue with IG or FB. This issue is VERY inconvenient and I do not trust my business marketing is being sent. Please advise.
3 REPLIES 3
William_D
Moderator

Hello @MarenW9 ,

 

Does recreating the tweet and trying to post the new one work, or reducing the number of characters - even if you're already within the limit? Beyond that, it may be that there's too much traffic coming into Twitter resulting in certain 3rd party API restrictions, and it'll just be a matter of trying to post at a later time. 


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William D
Community & Social Media Support
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MarenW9
Occasional Participant

Sometimes, but not all the time. It worked today, but the previous time I tried multiple fixes (post immediately from CC, reduce characters, schedule later) and nothing worked. I ended up having to copy & paste it right into twitter. And yes, that is fine....but completely negated the "schedule later" function...which is 90% of what I switched from Hootsuite to CC. How many other people have this issue?

Hi @MarenW9 ,

 

I completely understand the necessity of being able to schedule your post ahead of time. It does appear that the error message is coming to us from Twitter, usually because you are hitting some kind of 3rd Party API Restriction. If none of the limits on that link are being hit, we can try disconnecting and then reconnecting your Twitter profile to see if that resolves the issue. I have gone ahead and passed this feedback along to our engineering team as well, and I will have them reach back out to you at the email address on file for your Constant Contact account if we have any updates regarding this.


Amanda G.
Community & Social Care
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