where is the formatting toolbar?

[RickS5410]

I'm trying to edit a template but the formatting toolbar won't pop up. Where is it?

[William_A · Accepted solution]

Hello @RickS5410 ,

The editing toolbar that shows when you select a block is now locked to the top of the template screen. It will scroll down as you scroll down.

[user32989]

Not true for me. When I paste text from a Word doc, the editing toolbar disappears. I tried working on Chrome and Edge. 

[Caitlin_M]

Hi @user32989. We've found that text directly pasted from a Word document can bring over backend coding that impacts the display of the docked toolbar. Try pasting the text as plain text for the toolbar to appear. You can do this by pasting the text into Notepad then copying the text from there and pasting it into a brand new text block.

[PattiK_RTAFF]

Nope - not working that way in chrome. Super annoying. I'm trying to set a link and when I highlight the text the tool bar goes away. 

[PattiK_RTAFF]

I can select the text if I click and move the cursor from left to right, which is opposite of conventional usage. When the link box pops up I cannot right click my mouse to paste the url. Super aggravated! I'll logout and reopen to see if it resolves.

[PattiK_RTAFF]

Logging out and in resolved the "paste" issue for two items and then I had to logout again.