Thread for System Issue April 4, 2022 [Resolved]

JaneM84566
Occasional Participant
 
Top Answer
William_A
Moderator

Hello everyone,

 

The deployment that caused the system outage today has since been rolled back. Our higher level technical teams are reporting that the issue should be resolved. When you have the chance, please refresh / reopen your browser, and login to confirm.

 

If you're still having issues logging in, and working within your account after doing so, please create a new thread in Help so we can troubleshoot. Thank you for your patience while our technical teams addressed this.


9 REPLIES 9
JaneM84566
Occasional Participant

My account was billed in error  and the system will not allow me to log in.  

SusanS05
Occasional Participant

So, it's not just me?? I can't sign into my account or work on any of my campaigns.

 

NancyG778
Occasional Participant

i worked on something this morning and tried to schedule the send and have had only error messages....so i guess must not just be me.

NancyG778
Occasional Participant

I cannot login to any account that I have...is the entire system crashed??

Same. It just says "Something went wrong." Tried on my laptop and cellphone off our wifi and cellular so the issue has to be on Constant Contact's end. No chance it's some issue with our internal network.

hdmarketing
Regular Participant

Same. It just says "Something went wrong." Tried on my laptop and cellphone off our wifi and cellular so the issue has to be on Constant Contact's end. No chance it's some issue with our internal network.

I can't log in today. Are you having tech issues on your end or is it me? 

MikeS92
Occasional Participant

Having trouble logging in.

William_A
Moderator

Hello everyone,

 

The deployment that caused the system outage today has since been rolled back. Our higher level technical teams are reporting that the issue should be resolved. When you have the chance, please refresh / reopen your browser, and login to confirm.

 

If you're still having issues logging in, and working within your account after doing so, please create a new thread in Help so we can troubleshoot. Thank you for your patience while our technical teams addressed this.


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William A
Community & Social Media Support
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