Thread for System Issue April 4, 2022 [Resolved]

[JaneM84566]

Hello everyone,

The deployment that caused the system outage today has since been rolled back. Our higher level technical teams are reporting that the issue should be resolved. When you have the chance, please refresh / reopen your browser, and login to confirm.

If you're still having issues logging in, and working within your account after doing so, please create a new thread in Help so we can troubleshoot. Thank you for your patience while our technical teams addressed this.

[JaneM84566]

My account was billed in error  and the system will not allow me to log in.  

[SusanS05]

So, it's not just me?? I can't sign into my account or work on any of my campaigns.

[NancyG778]

i worked on something this morning and tried to schedule the send and have had only error messages....so i guess must not just be me.

[NancyG778]

I cannot login to any account that I have...is the entire system crashed??

[hdmarketing]

Same. It just says "Something went wrong." Tried on my laptop and cellphone off our wifi and cellular so the issue has to be on Constant Contact's end. No chance it's some issue with our internal network.

[hdmarketing]

Same. It just says "Something went wrong." Tried on my laptop and cellphone off our wifi and cellular so the issue has to be on Constant Contact's end. No chance it's some issue with our internal network.

[Michelle_Colorado]

I can't log in today. Are you having tech issues on your end or is it me? 

[MikeS92]

Having trouble logging in.

[William_A]

Hello everyone,

The deployment that caused the system outage today has since been rolled back. Our higher level technical teams are reporting that the issue should be resolved. When you have the chance, please refresh / reopen your browser, and login to confirm.

If you're still having issues logging in, and working within your account after doing so, please create a new thread in Help so we can troubleshoot. Thank you for your patience while our technical teams addressed this.